Troubleshooting
If the unit is not charging: Make sure the micro-USB cable is properly connected to the
power input, the power adapter and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If you cannot connect your audio device to Bright Max
•
Have your audio device (e.g., smartphone or tablet) and Bright Max
possible while trying to connect. Make sure both the audio device and Bright Max
unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Bright Max
other audio device and restart the search process. If this does not work right away,
power off Bright Max
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Bright Max
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Bright Max
the list of available or previously connected devices in your audio device's Bluetooth
menu, tap the "gear" or "i" icon located next to it and then select Unpair or Forget. Turn
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Bright Max
devices list.
Note: If Bright Max
range, you may need to repeat this process with that audio device to fully disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may
be happening because your unit is trying to link to another speaker. This can occur if you
power off a speaker that was linked to your unit or if you have just turned on your unit and it is
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in Multi-Sync
mode. To stop the audio dropouts, exit Multi-Sync
the Link button. Alternatively, you can wait for your unit to link to another Bright Max
speaker if there is one within range.
If you would like to stop your speaker from automatically linking when you power it on,
make sure you double-press the Bluetooth button to exit Multi-Sync
power it off.
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and then power it back on. See
for more information.
off and back on and try pairing again once it reappears in your available
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has been paired to another audio device recently that is still within
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via Bluetooth:
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to disconnect Bright Max
Bluetooth Connecting with
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before, find Bright Max
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mode by double-pressing
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as close together as
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from any
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mode before you
are
in
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