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PROBLEM
Fills with the wrong
temperature water.
Door locked or will not
open.
Does not drain and/or spin.
Load is too wet at the end
of the cycle.
Leaks water.
Has excessive suds.
Has an odor.
WF433BGJ-03159C-02_EN_20120829.indd Sec7:37
WF433BGJ-03159C-02_EN_20120829.indd Sec7:37
SOLUTION
•
Turn both faucets on fully.
•
Make sure the temperature selection is correct.
•
Make sure the hoses are connected to the correct faucets.
Flush water lines.
•
Check the water heater. It should be set to deliver a minimum 120° F
(49° C) hot water at the tap. Also check the water heater capacity and
recovery rate.
•
Disconnect the hoses and clean the screens. The hose filter screens may
be plugged.
•
As your Washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
•
While your Washer is filling, you may notice just hot and/or just cold water
going through the dispenser when cold or warm wash temperatures are
selected. This is a normal function of the automatic temperature control
feature as your Washer determines the temperature of the water.
•
Press the Start/Pause Button to stop your Washer.
•
Your Washer door will remain locked during the heating portion of the
Sanitize Cycle
•
It may take a few moments for the door lock mechanism to disengage.
•
Check the fuse or reset the circuit breaker.
•
Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
•
Close the door and press the Start/Pause Button. For your safety, your
Washer will not tumble or spin unless the door is closed.
•
Make sure the debris filter is not clogged.
•
Use the High or Extra High spin speed.
•
Use high efficiency detergent to reduce over–sudsing.
•
Load is too small. Very small loads (one or two items) may become
unbalanced and not spin out completely.
•
Make sure the door is firmly closed.
•
Make sure all hose connections are tight.
•
Make sure the end of the drain hose is correctly inserted and secured to
the drainage system.
•
Avoid overloading.
•
Use high efficiency detergent to prevent over–sudsing.
•
Use high efficiency detergent to prevent over-sudsing.
•
Reduce the detergent amount for soft water, small or lightly soiled loads.
•
Non-HE detergent is NOT recommended.
•
Excessive suds collect in nooks and crannies and can cause foul odors.
•
Run cleansing cycles to sanitize the machine periodically. (Silver Care or
Sanitize Cycle or Pure Cycle)
•
Clean the door seal (Diaphragm).
•
Dry the interior of your washer after the total cycle has finished.
troubleshooting _37
2012-08-31
2012-08-31
12:35:33
12:35:33
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