Porcelanosa noken Essence C 100168170 N365850109 Mode D'emploi page 8

Noken design s.a. ceramic ware carries 10 years guarantee against manufacturing defects.
Noken design s.a. offers two years guarantee from the date of purchase for ceramic products finished in gold or silver.
In the unlikely event of product failure, Noken design s.a. offers a free replacement part (or nearest equivalent) if proven to
Noken design s.a. quality department that the defect has been caused before delivery.
Full details of any defect needs to be notified immediately in writing to Noken design s.a.The goods in which the defect
arises are returned at the purchaser's expense to Noken s.a. and the guarantee label or purchase invoice needs to be
included.
The guarantee does not cover transport damage and is only offered on all products that have been used for their normal
purpose. The guarantee does not apply to any products that have been misused or abused in any way.
Liability is limited to individual products and does not cover consequential loss or damage on installations.
Guarantee for non-ceramic ware components.
Noken design s.a. offers a 2 years guarantee from the date of purchase for the following non-ceramic components:
- Cistern components :Inlet valve, outlet valve and push button, and fixing kit.
- WC pan components: Seat and cover, and fixing kit.
- Bidet components: Cover and fixing kit.
- Basin components: Towel rails and all other accessories.
The guarantee does not cover general wear and tear.
This guarantee does not affect consumers statutory rigths.