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Service
For Models Installed in North America - If Service or Parts are Required
service or parts are still required, see your room air conditioner warranty "How to Obtain Warranty Service or Parts".
For Models Installed Outside North America
manufacturer does not extend any warranty either expressed or implied. Consult your local dealer for any warranty terms
extended by the importer in your country.
Call (517) 787-2100 for obtaining service parts beyond your warranty period.
Note: Before calling for service, carefully read the Installation and Operating Instructions booklet. Then if you need service:
1. Call 1-800-332-6658 for an authorized servicer and advise them of model number, serial number, date of purchase and
nature of complaint. Service will be provided during normal working hours. Contact your dealer for the name of an
authorized servicer, if unknown to you.
2. If your dealer is unable to give you the name of a servicer or if you need other assistance, call the following toll-free number
for the name of an authorized servicer or authorized parts distributor:
Proof of Purchase Date
It is the responsibility of the consumer to establish the original purchase date for warranty purposes. We recommend that a bill of
sale, cancelled check, or some other appropriate payment record be kept for that purpose.
For room air conditioners purchased for use outside North America, the
1-800-332-6658
or you may write:
Heat Controller Inc.
1900 Wellworth Ave. Jackson, MI 49203 É.-U.
For additional questions please call
1-517-787-2100
or e-mail:
customerservice@heatcontroller.com
or techservice@heatcontroller.com
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First, make the recommended checks. If it appears that
SERVICE &
WARRANTY
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