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6 - Troubleshooting
EN
Problem
Nothing works
Heating elements do not heat
properly
Glass ceramic surface is see-
through or appears to be red
in color
14
Cause
Cooktop not connected to proper electrical
circuit.
Fuse is blown or circuit breaker is tripped.
No electricity to the cooktop.
Cooktop is in lockout mode.
Improper cookware is being used.
Under direct or bright lighting, you will
sometimes be able to see through the glass
and into the chassis due to its transparent
quality. You may also notice a red tint under
these conditions.
Possible Remedy
Have electrician verify that the proper rated
cooktop voltage is being supplied to the
cooktop.
Have electrician replace fuse or reset circuit
breaker.
Have electrician check your power supply.
Unlock cooktop.
Select proper cookware as outlined in the
Cooktop Operation section of this manual.
These are normal properties of black ceramic
glass panels.
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