Error codes
Error codes are displayed by the 7-segment display with "E" or "ER" plus the error number.
Error message
"flash"
Er 22
Er20
Er36
Er31
Er47
E2
U400
E5
E6
E9
Description
Control is detecting a button
being activated for more than 10
seconds.
Defective Key evaluation . Control
unit cuts off after 3.5 - "7.5 sec.
Flash-failure
NTC
value
is
within
its
specification
(value < 200mV or > 4.9V;
control unit cuts off
Configuration data incorrect
Communication error between TC
and induction
Overheating of the induction coils
Secondary voltage of the power
unit too high (primary > 300V).
Control unit cuts off after 1 sec
releasing a permanent tone.
No communication between
User Interface and Induction
Generator
Power supply voltage is out of
range (voltage and/or
frequency)
Coil temperature sensor defective
Possible error reason
Water or cooking utensils on
the glass above the control unit
Short-circuit or no continuity in
the range of the key evaluation
Faulty microcontroller
not
Short-circuit or cut-off at NTC
Configuration
of
induction
necessary
None or faulty communication! Ensure that connection cable
Control
unit
is
wrongly
connected
Troubleshooting
Cleaning of the operational
surface
Exchange control unit
Exchange control unit
Exchange control unit
New Configuration
is plugged on correctly and
functional.
Cooling down necessary
Connect
to
correct
mains
voltage
Exchange Induction Generator
Exchange power unit
Exchange temperature sensor
EN
13