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Problem
Cause
The remote control is too
close to the base station.
The robot does
The base station or robot
not charge.
is not properly connected
to the mains.
The robot does
You started cleaning in
not return to the
AUTO cleaning mode
base station after
from another place in
cleaning.
the room than the base
station.
The base station or robot
is not properly connected
to the mains.
The infrared signal
generator or emitter on
the base station or one
or more sensors on the
robot are covered.
The base station is located
behind a wall or other
obstacle that blocks its
signal.
You cleaned a small area in
SPOT cleaning mode.
The robot rattles. The ring is missing from
the roller brush.
The robot does
One or both rings
not move.
attached to the front
wheel are missing.
Solution
Move further away and then operate the remote
control again while pointing it in the direction of
the base station.
Make sure you insert the small plug into the socket
on the base station or robot properly. Also make
sure that you insert the small plug of the mains
cord into the adapter properly and that you insert
the mains plug into the wall socket properly.
If you start the robot from another place in the
room, it returns to the place where it started
cleaning.
Make sure you insert the small plug into the socket
on the base station or robot properly. Also make
sure that you insert the small plug of the mains
cord into the adapter properly and that you insert
the mains plug into the wall socket properly.
Remove the object that covers the infrared signal
generator or emitter or the object that covers one
or more sensors of the robot.
Put the base station in a different place. Make sure
that there are no obstacles within 0.5m on both
sides of the base station.
When the robot has cleaned the area, it
automatically stops. You can press the BASE button
on the remote control to make the robot return
to the base station or you can press the MODE
button to switch to AUTO cleaning mode. In
AUTO cleaning mode, the robot returns to the
base station automatically.
If you have lost the ring, contact the Philips
Consumer Care Centre.
If you have lost one or both rings, contact
the Philips Consumer Care Centre.
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