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T
C
ROUBLESHOOTING
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions
A
UDIO
Noisy Audio
Noisy Audio
Noisy Audio
No Audio
Noisy Audio
No Audio
Normal Audio
Wrong Audio
Normal Audio
Normal Audio
Intermittent Remote Control Operation
TV front control panel keys do not
operate.
Picture Menu is locked.
18 l
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HART
V
IDEO
Adjust Antenna Location and Connection
Check Cable Connection
Snowy Video
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Check Cable Connection
Multiple Image
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
Interference
Increase Volume
Check Mute
Check television SPEAKERS on/off
Normal Video
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
No Video with
Snow
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
?
Change Channel
Check Cable Connections
Program the Remote Control Again
No Video
Check Second Video Source Operation
Adjust Color Settings
Change Channel
No Color
Check Audio Is Set To Stereo or Mono, Not SAP
Normal Video
Check the format of Component Video input. Change to 480i.
Distorted Video
Replace Remote Control Batteries
Normal Video
Control panel may be locked. Press ACTION and TV/VIDEO buttons on the TV
front simultaneously, then quickly press ACTION and VOL u buttons
simultaneously.
Press ACTION and TV/VIDEO buttons on the TV front panel simultaneously, then
quickly press ACTION and t VOL buttons simultaneously to unlock.
Solutions
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