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T R O U B L E S H O OT I N G
Problem
Vacuum will not turn
on.
Vacuum is not charging.
Roller brush is not turn-
ing (LED lights flash).
Vacuum makes an
abnormal noise.
Vacuum has low
suction power.
The LED lights and
battery indicator lights
flash.
Battery indicator lights
flash red lights.
16
Possible Solution
The battery is not installed correctly (see Battery Installation, page 9).
Recharge the vacuum (see Charging the Vacuum, page 9).
The vacuum motor overheated. Empty the dust bin and check for
blockage inside the vacuum head and stick. Remove any blockage
and clean the filters (see Cleaning, page 12). Allow the vacuum to
cool for 1 hour before turning it back on.
The charger is not properly plugged in or you are using the wrong
charger. Use the provided Levoit charger only (see Charging the
Vacuum, page 9).
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 14).
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 14).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 12).
Battery may be low. Recharge the battery to full charge (see Charging
the Vacuum, page 9).
Clean the roller brush and remove any debris blocking the brush (see
Cleaning the Roller Brush, page 14).
The dust bin and filters may be full. Empty the dust bin and clean the
filters (see Cleaning, page 12).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 12).
The dust bin and filters may be full. Empty the dust bin and clean the
filters (see Cleaning, page 12).
Check for blockage inside the vacuum body, vacuum head, and stick.
Remove any blockage (see Cleaning, page 12).
The battery may be overheating. Remove the battery and place in
a room-temperature environment to cool down. If it still flashes red,
contact Customer Support (see page 20).
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