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Problem
Indicator
No water when
No water when
activated.
activated.
Faucet activates
when touching
sink/counter
False activation
Faucet activates at
repeated intervals
Water runs after
Water runs for a
hands have been
set time period
taken out of range
and then shuts off.
of faucet.
Water runs after
Water runs for an
hands have been
extended period
taken out of
after user's hands
range of faucet
are no longer
for longer than 2
detected.
seconds.
NOTICE
If the issue persists, contact Delta Commercial Technical Service at 1-800-387-8277 (Canada).
Cause
1. Verify the water supply is turned "ON". Confirm the issue is resolved by restarting the
Water Supply is
faucet. Disconnect the plug-in power supply from the driver board for 10 seconds and then
"OFF".
reconnect.
THE SOLENOID IS MAKING A "CLICK" WHEN ACTIVATED:
2. Ensure inlet screen on solenoid is not plugged with debris. See "Solenoid Filter Screen
Cleaning (see Figure 11)" on
a. Confirm the issue is resolved by restarting the faucet. Disconnect the plug-in power
supply from the driver board for 10 seconds and then reconnect.
Solenoid not
THE SOLENOID IS NOT MAKING A "CLICK" WHEN ACTIVATED:
operating
3. Check two wires to solenoid to be sure they are connected correctly. Red wire to the "+"
correctly.
terminal and Black to the "-" terminal (see Figure 12)"on
a. Confirm the issue is resolved by restarting the faucet. Disconnect the plug-in power
supply from the driver board for 10 seconds and then reconnect.
4. If the solenoid is defective replace with 063257A.
a. Confirm the issue is resolved by restarting the faucet. Disconnect the plug-in power
supply from the driver board for 10 seconds and then reconnect.
1. If the faucet is installed on a Stainless Steel sink, ensure the sink is properly connected to
the basin clip.
a. Confirm the issue is resolved by restarting the faucet. Disconnect the plug-in power
Sink/counter not
supply from the driver board for 10 seconds and then reconnect.
isolated from
2. Verify that the faucet and sensor are installed correctly and it is isolated from the sink/
faucet.
counter.
a. Confirm the issue is resolved by restarting the faucet. Disconnect the plug-in power
supply from the driver board for 10 seconds and then reconnect.
3. Adjust Rinse Mode:
Rinse mode is set
a. Follow instructions on "Adjusting Settings (see Figure 9)" on
"ON"
mode "OFF".
b. Confirm the issue is resolved by restarting the faucet.
1. Adjust Metering Mode:
Faucet set to
a. Follow instructions on "Adjusting Settings (see Figure 9)" on
metering mode.
metering mode "OFF".
b. Confirm the issue is resolved by restarting the faucet.
Water pressure
2. Check that the water pressure is adequate and no blockages in the line.
is low.
Outlet is loose.
3. Check to ensure the outlet is threaded tightly into the faucet body.
4. Adjust Water Run-on Mode:
Water run-on
a. Follow instructions on "Adjusting Settings (see Figure 9)" on
needs to be
on setting water run-on function.
adjusted.
b. Confirm the issue is resolved by restarting the faucet.
Page 15 - 23
214189, Rev. C
Solution
page
18.
page
18.
page 10
and turn rinse
page 10
and turn
page 10
for instructions
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