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Glass "Soot's" Up At A Very Fast Rate
Flame Is Lazy, Dark, And Has Black Tips
After Stove Has Been On For A While, The Burnpot Overfills
Possible Causes
Stove or vent pipe is dirty, which restricts airflow through
the burnpot.
Vent pipe installed improperly.
Burnpot holes are blocked.
Air damper is broken.
Blockage in air intake pipe.
Combustion blower is not spinning fast enough.
Bad Pellets. (Applies to GLASS "SOOT'S" UP AT A VERY
FAST RATE Only)
Trouble Shooting Guide
-21-
Possible Remedies: (Unplug stove first when possible)
Follow all cleaning procedure in the maintenance
section of the owner's manual.
Check to make sure the vent pipe has been installed
according to the criteria in the owner's manual.
Remove the burnpot and thoroughly clean it.
Visually inspect the damper assembly. Make sure the
damper plate is attached to the damper rod. When
the damper rod is moved the plate should move with
it.
Visually inspect the air intake pipe that leads into the
burnpot for foreign material.
Test the RPM on the blower after the blades have been
cleaned. The RPM should be approximately 3000 RPM.
The brand of pellets or the batch of pellets that are
being used may be of poor quality. If possible, try a
different brand of pellets. You might also want to try
a brand that is made from a different type of wood
(softwood vs. hardwood). Different woods have
different characteristics when being burned.
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