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Display is Flashing "E4"
Possible Causes
The air inlet, burnpot, interior combustion air chambers,
combustion blower, or exhaust pipe are blocked with
ash or foreign material.
The Proof of Fire (POF) thermodisc has came unplugged
The Proof of Fire (POF) thermodisc has malfunctioned.
The hopper is out of Pellets.
The hopper safety switch has failed or hopper is open.
The auger shaft is jammed.
The auger motor has failed.
Display is Flashing "E5"
Possible Causes
The stove automatically flashes "E5" when turned on
Trouble Shooting Guide
-18-
Possible Remedies: (Unplug stove first when possible)
Follow all cleaning procedures in the maintenance
section of the owner's manual.
Check the (POF) thermodisc to see if the wires are
connected properly.
Temporarily
bypass
disconnecting the two wires and connecting them
with a short piece of wire. Then plug the stove back
up. If the stove comes on and works, you need to
replace the POF thermodisc. This is for testing only. DO
NOT LEAVE THE THERMODISC BYPASSED. Your blowers
will never shut off and if the fire went out the auger will
continue to feed pellets until the hopper is empty if
you leave the POF thermodisc bypassed.
Refill the hopper.
When operating the unit, be sure the hopper lid is
closed so that the hopper safety switch will activate.
Check the wires leading from the hopper safety
switch to the control panel and auger motor for
secure connections. Use a continuity tester to test the
hopper safety switch; replace if necessary.
Start by emptying the hopper. Then remove the auger
motor by removing the auger pin. Remove the auger
shaft inspection plate in the hopper so that you can
see the auger shaft. Gently lift the auger shaft straight
up so that the end of the auger shaft comes up out
of the bottom auger bushing. Next, remove the two
nuts that hold the top auger biscuit in. Then rotate the
bottom end of the auger shaft up towards you until
you can lift the shaft out of the stove. After you have
removed the shaft, inspect it for bent flights, burrs,
or broken welds. Remove any foreign material that
might have caused the jam. Also, check the auger
tube for signs of damage such as burrs, rough spots,
or grooves cut into the metal that could have caused
a jam.
Remove the auger motor from the auger shaft and try
to run the unit. If the motor will turn the shaft is jammed
on something. If the motor will not turn, the motor is
bad.
Possible Remedies: (Unplug stove first when possible)
The T-stat sensor has come unplugged form the control
board. Check to see if the sensor is unplugged. If the
sensor is not unplugged then the sensor is damaged
or has a short. If the sensor is damaged or has a short
it will need to be replaced.
the
POF
thermodisc
by
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