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Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed
below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest
authorisedd dealer or Samsung Electronics Service Centre.
SYMPTOM
I cannot eject the disc.
Playback does not start.
Playback does not start
immediately when the
Play/Pause button is pressed.
Sound is not produced.
The remote control does not work.
• Disc is rotating but no
picture is produced.
• Picture quality is poor and
picture is shaking.
Audio language and subtitles do not work.
Menu screen does not appear even when the
menu function is selected.
Aspect ratio cannot be changed.
• The main unit is not working.
(Example: The power goes out or strange
noise is heard.)
• The Room Cinema System is not working
normally.
The password for rating level has been
forgotten.
Can't receive radio broadcast.
All manuals and user guides at all-guides.com
Check/Remedy
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this Room Cinema System.
• Make sure that the rating level is correct.
• Are you using a deformed disc or a disc with scratches on the surface?
• Wipe the disc clean.
• No sound is heard during fast playback, slow playback, and step motion playback.
• Are the speakers connected properly? Is the speaker setup correctly customized?
• Is the disc severely damaged?
• Is the remote control being operated within its operation range of angle and
distance?
• Are the batteries exhausted?
• Is the TV power on?
• Are the video cables connected properly?
• Is the disc dirty or damaged?
• A poorly manufactured disc may not be playable.
• Audio language and subtitles will not work if the disc does not contain them.
• Are you using a disc that does not contain menus?
• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN
SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc
jacket and then select the appropriate function.
• While the player is in No DIsc mode, hold the Play/Pause (
on the front panel for longer than 5 seconds.
• Press the Play/Pause (
seconds under no disc inside. All settings including the password will
revert to the factory settings. Don't use this unless absolutely necessary.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM antenna in an
area with good reception.
) button (in front panel) for more than 5
&
) button
&
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