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Troubleshooting (continued)
Problem
Possible Cause
Burner will not light
• Rotary knob rotates without clicking.
using ignitor.
• Sparking between ignitor and electrode.
• See "GAS ISSUES:" on previous page.
Burner will not match
• Match will not reach.
light.
• Improper method of match-lighting.
Sudden drop in gas
• Out of gas.
flow or low flame.
• Excess flow valve tripped.
• Vapor lock at coupling nut/LP cylinder
Flames blow out.
• Low on LP gas.
• Excess flow valve tripped.
Flare-up.
• Grease buildup.
• Excessive fat in meat.
• Excessive cooking temperature.
Persistent grease fire.
• Grease trapped by food buildup around
Flashback...
• Burner and/or burner tube is blocked.
(fire in burner tube).
Unable to fill LP
• Some dealers have older fill nozzles
cylinder.
• High wind conditions
Cooking slower than
expected
• Vapor Lock
• Valve not properly aligned to burner
Certified Grill Parts And Accessories®, Char-Broil and Design®, Char-Broil (Gas Grill Briquettes)®, Char-Diamonds®, Cooking Zone and Design®, Diamond Flame®, Executive Chef®, Faststart®, Flare Fighter®, FlavorMaster®, Gas Grill
Silouette and Design®, H2O Smoker®, Lava Flame®, MasterFlame®, MasterFlame Precision Cooking System®, PowerSpark®, Quantum®, VIP®, PrecisionFlame and Design®, Sierra®, and TruFlame® are registered Trademarks of the W.C.
Bradley Company. Thermos® is a registered trademark of the Thermos Company and its affiliates.
Artisan Collection by Char-Broil ™, C3 and Design™, Char-Broil and Design™, Flame Design™, FlavorTents™, Grill 2 Go™, Grillin' Stick™, Keeper of the Flame™, Keepers of the Flame™, Natural Grip™, Outdoor Cooking Collection and
Design™, Patio Bistro™, PrecisionFlame™, Pro-Check™, QuickSet Grills and Design™, SmokerTents™, The Big Easy™, The Minute Grill™, The Edge™, The Tuscan Collection™, and The Urban Grill™ are Trademarks of the W.C. Bradley
Company. Universal Grill Parts and Design™ is a trademark of the Thermos Company and its affiliates.
TEC™ is a registered trademark of TEC INFRA-RED GRILLS. US patents pending.
Protected under one or more of the following U.S. Patents: 4,598,692; 4,624,240; 4,747,391; 4,747,391; 4,817,583; 4,924,846; 4,989,579; 5,003,960; 5,076,256; 5,076,257; 5,090,398; 5,109,834; 5,224,676; 5,277,106; 5,421,319; 5,441,226;
5,452,707; 5,458,309; 5,566,606; 5,566,606; 5,579,755; 5,582,094; 5,613,486; 5,649,475; 5,706,797; 5,711,663; 5,765,543; 5,931,149; 5,996,573; 6,095,132; 6,135,104; 6,173,644B1; 6,279,566; 6,397,731; 6,418,923; 6,439,222; 6,523,461;
D282,619; D339,714; D341,292; D343,337; D358,059; D361,466; D364,535; D372,637; D373,701; D377,735; D383,035; D397,910; D405,643; D405,643; D406,005; D406,009; D413,043; D413,229; D413,229; D414,982; D415,388; D416,164;
D416,441; D416,441; D417,587; D422,516; D423,274; D423,876; D428,303; D435,396; D436,004; D438,059; D438,060; D438,427; D439,110; D442,505; D443,179; D443,354; D447,384; D447,385; D447,909; D448,610; D448,614; D448,615;
D448,616; D448,975; D449,492; D451,759; D456,202S; D460,313, D461,359 and D504,048. Canada: 87743; 87744; 92607; 92608 and 1,316,424. Other Patents Pending. Assembly instructions © 2007.
All manuals and user guides at all-guides.com
connection.
burner system.
with worn threads.
Prevention/Solution
• Replace knob.
• Inspect wire insulation and proper connection. Replace wire if
insulation is broken.
• Use long-stem match (fireplace match).
• See "Match-Lighting" section of Use and Care.
• Check for gas in LP cylinder.
• Turn off knob, wait 30 seconds and light the appliance. If flames are
still low, turn off knob and LP cylinder valve. Disconnect regulator.
Reconnect regulator and leak-test. Turn on LP cylinder valve, wait
30 seconds and then light appliance.
• Turn off knob and LP cylinder valve. Disconnect coupling nut from
cylinder. Reconnect and retry.
• Refill LP cylinder.
• Refer to "Sudden drop in gas flow" above.
• Clean burner and inside of appliance body.
• Trim fat from meat before grilling.
• Adjust (lower) temperature accordingly.
• Turn knob to OFF. Turn gas off at LP cylinder. Let fire burn out. After
appliance cools, remove and clean all parts.
• Turn knob to OFF. Clean burner and/or burner tube. See burner
cleaning section of Use and Care.
• The worn nozzles don't have enough "bite" to engage the valve. Try
a second LP dealer.
• Relocate cooker to a less windy area
• Turn off knob and disconnect coupling nut from LP cylinder.
Reconnect and retry.
• Loosen control panel and valve. Be sure valve is centered top to
bottom and left to right in burner tube. Tighten all components
once proper alignment is achieved.
07101578 • 17
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