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The applicable Warranty period is listed below:
TCL Phone & Embedded battery
TCL accessories: USB cable, Charger, Earphone
In case of any defect of your phone which prevents you from normal use thereof,
you must immediately inform your vendor and present your phone with your proof
of purchase.
If the defect is confirmed by the Manufacturer or its authorised service providers,
your phone or part thereof will be either repaired or replaced, as appropriate.
Repair or replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the costs of repair or replacement (labour and spare parts)
but excludes any other costs.
This warranty shall not apply to defects on your phone and/or accessory due to
(without any limitation),
- non-compliance use with the instructions for use or installation, or with technical
and safety standards applicable in the geographical area where your phone
is used;
- connection to any equipment not supplied or not recommended by the
Manufacturer;
- repair performed by individuals not authorised by the Manufacturer or its affiliates;
- modification, adjustment or alteration of software or hardware performed by
individuals not authorised by the Manufacturer;
- inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical
products, intrusion or download of malicious files/software (malware), crash, high
voltage, corrosion, oxidation.
In no event shall the Manufacturer or any of its affiliates be liable for indirect,
incidental or consequential damages of any nature whatsoever, including but not
limited to commercial or financial loss or damage, loss of data or loss of image to
the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of indirect, incidental
or consequential damages, or limitation of the duration of implied warranties, so
the preceding limitations or exclusions may not apply to You.
If your TCL device is returned during the Warranty period, but your TCL device
is not covered under this limited warranty, terms and charges may apply for any
repair or processing performed.
If you do not live in the country where the TCL device was originally sold to you
then,
(a) warranty repair or service may not be possible;
(b) you may be required to agree to terms and/or to pay certain costs (including
but not limited to, shipping and handling costs);
(c) the warranty repair or service, if possible, may take longer than normal to
complete.
• Back Up Your Data
You should regularly backup your data, files, applications and settings as a
safeguard against possible operational issues including prior to the return of the
TCL device. Data backup is your responsibility and is not the responsibility of the
Manufacturer, the retailer through whom You purchased the TCL device, or the
Manufacturer's authorised service providers through whom You may have received
servicing, (repair or replacement of the TCL device).
The life of a rechargeable phone battery in terms of conversation time, standby time
(1)
and total service life, will depend on the conditions of use and network configuration.
The Warranty period may vary depending on your country of purchase and/or channel
(2)
of purchase.
If included.
(3)
(1)(2)(3)
(1)
(3)
6
24 months
(2)
12 months
(2)
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