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General information
• Internet address: tcl.com
• Service Hotline and Repair Center: Go to our website https://www.tcl.com/
global/en/mobile-support/hotline&service-center.html, or open Support Center
application on your device to find your local hotline number and authorized repair
center for your country.
• Full User Manual: Please go to tcl.com to download the full user manual of
your device.
On our website, you will find our FAQ (Frequently Asked Questions) section. You
can also contact us by email to ask any questions you may have.
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science
Park, Shatin, NT, Hong Kong
• Electronic labelling path: Touch Settings > Regulatory & safety or press
*#07#, to find more information about labelling
Software update
The connection costs associated with finding, downloading and installing software
updates for your mobile device's operating system will vary depending on the offer
you have subscribed to from your telecommunications operator. Updates will be
downloaded automatically but their installation will require your approval.
Refusing or forgetting to install an update can affect your device's performance and,
in the event of a security update, expose your device to security vulnerabilities. For
more information about software update, please go to tcl.com
Privacy statement of device usage
Any personal data you shared with TCL Communication Ltd. will be handled in
accordance with our Privacy Notice. You can check our Privacy Notice by visiting our
website: https://www.tcl.com/global/en/communication-privacy-policy
Disclaimer
There may be certain differences between the user manual description and
the device's operation, depending on the software release of your device or
specific operator services. TCL Communication Ltd. shall not be held legally
responsible for such differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
Limited warranty
• Additional Rights Under Consumer Laws
As the consumer You may have legal (statutory) rights that are in addition to those
set out in this Limited Warranty offered by Manufacturer voluntarily, such as the
consumer laws of the country in which You live ("Consumer Rights"). This Limited
Warranty sets out certain situations when the Manufacturer will, or will not, provide
a remedy for the TCL device. This Limited Warranty does not limit or exclude any
of your Consumer Rights relating to the TCL device.
• Manufacturer Warranty Coverage
This Manufacturer's Limited Warranty sets forth the warranty responsibilities of the
Manufacturer regarding TCL branded hardware and accessories manufactured by
or on behalf of the Manufacturer.
The Manufacturer warrants to the original end-user purchaser of a new TCL device
("You"), that the TCL device will be free from defects in materials and workmanship
under normal use from a period that commences on the date of original purchase
by You and continuing for the following specified period of time for each applicable
type of TCL device (the "Warranty period").
This Limited Warranty is not transferable by You.
Depending on country.
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