Problem/possible cause
I am getting droplets of water on my nose, in the mask and air tubing
Humidity level may be set too high.
My mouth is very dry and uncomfortable
Air may be escaping through your mouth.
Air pressure in my mask seems too high (it feels like I am getting too much air)
Ramp may be turned off.
Air pressure in my mask seems too low (it feels like I am not getting enough air)
Ramp may be in progress.
My screen is black
Backlight on the screen may have turned off. It turns off
automatically after a short period of time.
Power may not be connected.
I have stopped therapy, but the device is still blowing air
Device is cooling down.
My humidifier is leaking
Humidifier may not be assembled correctly.
Humidifier may be damaged or cracked.
My therapy data has not been sent to my care provider
Wireless coverage may be poor.
The No wireless connection icon
top right of the screen. No wireless network available.
Device may be in Airplane Mode.
Data transfer is not enabled for your device.
12
All manuals and user guides at all-guides.com
Solution
Adjust the Humidity Level.
If you have ClimateLineAir heated air tubing, see the
ClimateLineAir user guide.
Increase the Humidity Level.
You may need a chin strap to keep your mouth closed or a
full face mask.
Use the Ramp Time option.
Wait for air pressure to build up or turn Ramp Time off.
Press Home or the dial to turn it back on.
Connect the power supply and make sure the plug is fully
inserted.
Device blows a small amount of air in order to avoid
condensation in the air tubing. It will stop automatically after
20 minutes.
Check for damage and reassemble the humidifier correctly.
Contact your care provider for a replacement.
Make sure that the device is placed where there is coverage
(ie, on your bedside table, not in a drawer or on the floor).
The Wireless signal strength icon
coverage when all bars are displayed, and poor coverage
when fewer bars are displayed.
Make sure that the device is placed where there is coverage
is displayed on the
(ie, on your bedside table, not in a drawer or on the floor).
If instructed to do so, send the SD card to your care provider.
The SD card also contains your therapy data.
Turn off Airplane Mode, see Travelling by plane.
Contact your care provider to enable the data transfer
service.
indicates good