Troubleshooting
Additional Display Error Codes
The Tripp Lite SRCOOL12K has the ability to continually monitor itself. Should an error occur, the display will show one of 5 error codes below:
Error Code
Description
E0
Internal Communication Error
E1
Indoor Temperature Sensor Error
E2
Internal Temperature Sensor Error
E3
Refrigerant Error
E4
Water Full
Storage and Service
Storage
Before storing the unit, confirm that the ducts and vents are secured or removed and cared for properly. Also confirm that the unit is drained of
condensation.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs are also
available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these
steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the
instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned
Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and serial numbers,
along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct,
indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered
under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the
RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the
product for service using an insured carrier to the address given to you when you request the RMA.
Warranty and Warranty Registration
Warranty
1-YEAR LIMITED WARRANTY
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for a period of 1 year from the date of initial purchase. If the
product should prove defective in material or workmanship within that period, Seller will repair or replace the product, in its sole discretion. Service under this Warranty can only be obtained by your delivering
or shipping the product (with all shipping or delivery charges prepaid) to: Tripp Lite, 1111 W. 35th Street, Chicago, IL 60609 USA. Seller will pay return shipping charges.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
EXPRESSLY SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES. (Some states do not allow limitations on how
long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty
gives you specific legal rights, and you may have other rights which vary from jurisdiction to jurisdiction).
WARNING: The individual user should determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual applications are subject to great variation, the
manufacturer makes no representation or warranty as to the suitability or fitness of this device for any specific application.
WARRANTY REGISTRATION
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. Open to U.S. residents only. See www.tripplite.com for details.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product nameplate label,
along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be confused with the
marking name or model number of the product.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Note: This statement applies to products marked with the WEEE logo.
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and electronic equipment from Tripp Lite they are
entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Tripp Lite has a policy of continuous improvement. Product specifications are subject to change without notice.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
(continued)
Code E4 can be cleared by emptying the water tank. Consult the owner's manual for details.
For Codes E0, E1, E2, and E3 follow these steps:
1. Power cycle the unit by unplugging it from the source for 5 minutes.
2. Plug the unit back in.
3. Restart the unit.
If the code remains clear, continue to operate the unit as normal. If the code returns, please
contact Tripp Lite for further instructions.
Get other manuals https://www.bkmanuals.com
10