Transport
WARNING
If you transport your eBike attached to the out-
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side of your car, e.g. on a bike rack, remove the
on-board computer and the eBike battery to
avoid damaging them.
Always remove the battery pack from the bicy-
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cle before transporting the bicycle on a vehicle
bike rack. Failure to remove the battery pack when
using a vehicle bike rack can lead to death or seri-
ous injury. The battery may detach during transport
and cause an accident to following vehicles.
Always use an approved and compatible bicycle
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rack when transporting your eBike. The Bosch
drive system adds weight to the bicycle. Refer to
your bicycle rack manual to be sure your eBike is
compatible. Overloading a bike rack can result in
death or serious injury.
Use proper lifting techniques as electric bikes
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are generally heavier than bicycles.
Ship batteries only when the housing is undamaged.
Tape or mask off open contacts and pack up the bat-
tery in such a manner that it cannot move around in
the packaging. Inform your parcel service that the
package contains dangerous goods. Please also ob-
serve possibly more detailed national regulations. Al-
ways check state and federal regulations before at-
tempting to ship your battery.
If you have any questions about transporting the bat-
teries, contact an authorized bicycle dealer. You can
also order suitable transport packaging from the
dealer.
Maintenance/Cleaning
WARNING
Do not open any of the components. Service
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should only be carried out at an authorized
Bosch eBike Systems
Bosch eBike dealer. Failure to follow above warn-
ing can cause death or serious injury. Refer to your
bicycle manual or component manual for all non-
Bosch drive system components.
Always remove the battery pack before perform-
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ing any bicycle inspection, maintenance or re-
pair. Failure to remove the battery pack before per-
forming bicycle inspection, maintenance or repair
can lead to serious injury.
If you suspect that something is loose, do not
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ride your bike. See your Bosch eBike dealer, only a
qualified service provider should perform work on
your Bosch Drive System. All nuts, bolts, screws re-
quire the correct tightening force. Too little force
and the fastener may not hold securely. Too much
force and the fastener can strip threads, stretch,
deform or break. Either way, incorrect tightening
force can result in component failure, which can
cause you to lose control and fall.
If replacing your battery, buy only a genuine
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Bosch battery pack from an approved source.
See your Bosch eBike dealer for original Bosch
parts.
Always switch the battery pack off, when insert-
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ing or removing it from the holder. Never attempt
to insert or remove the battery pack while riding the
bike.
Do not charge or use your eBike in any area with
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a potentially explosive atmosphere, such as at a
fueling area, or in areas where the air contains
chemicals or particles (such as grain, dust, or
metal powders). Obey all signs and instructions.
Do not submerge your eBike components in wa-
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ter, or wash with pressurized hose. Your Bosch
drive unit is designed to be water tight to rain water
or non-pressure hose washing.
Note down the manufacturer and the number of
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the key. In case of loss of the keys, please refer to
an authorised Bosch eBike dealer. Please provide
the name of the manufacturer and the number of
the key.
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