ADDITIONAL INFORMATION AND SUPPORT
CLEANING PROCEDURES
All LEVOLOR Cellular Shades are made of 100% polyester and with multiple
cleaning options, these easy to care for shades will maintain their beautiful
appearance for years to come.
NOTICE:
Avoid contact with window cleaning products. Improper cleaning may
damage the shade and void warranty.
DUSTING
Use a feather duster for regular cleaning.
FORCED AIR
Blow away dirt and debris using clean compressed air.
PROFESSIONAL INJECTION/EXTRACTION CLEANING
Call local on-site blind/shade cleaner that injects a cleaning solution
into the fabric and extracts the dirty solution at the same time. The
service is typically performed at home so you do not need to remove
your window treatments.
VACUUMING
Use a low suction vacuum with a brush-type cleaner attachment;
stroke lightly over the shade to clean.
SPOT-CLEANING/STAIN REMOVAL AT HOME
Use warm water and a mild soap, like Woolite
needed. Do not immerse shade in water.
A Note About Fabrics
As with all textiles, Cellular fabrics are subject to some variations. Slight wrinkling,
puckering, or bowing is inherent to this textile product and should be considered
normal, acceptable quality. These characteristics are not usually visible from the
front or rear but may be visible from a side angle.
Precautions should be taken to reduce exposure to harsh environmental elements,
such as salt air. Continuous exposure through open windows and doors will accelerate
the fabric deterioration.
NOTE: Improper cleaning may void warranty.
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Cellular Shades Motorized Control Lift
or Scotchgard
, if
®
®
ADDITIONAL INFORMATION AND SUPPORT
TROUBLESHOOTING
If your shade is not operating correctly:
•
First review the guide that came with your control device.
•
Refer to the following troubleshooting procedures for specific solutions for your shade.
If questions remain, please contact LEVOLOR Customer Service at 1-800-LEVOLOR or
1-800-538-6567
Problem
The shade will not fit into the installation brackets.
Check that the installation brackets are level and aligned. Adjust and/
or shim to level, if necessary.
Be sure the heads of the mounting screws are flush against the
installation bracket.
Solution
Make sure that the shade fabric is not caught between the installation
bracket and the headrail.
Check that the headrail is completely inserted into the installation
brackets.
The shade raises or lowers unevenly or the bottom rail is uneven
Problem
when fully raised.
Lower the shade completely to allow it to "self-correct" skewing.
Check that the headrail and installation brackets are level and aligned.
Solution
Shim the installation brackets to level the headrail, if necessary.
Adjust the bottom rail. See "Level the Bottom Rail (If Necessary)"
on page 17.
WARRANTY
For complete warranty information visit LEVOLOR.com or call Customer Service
at 1-800-LEVOLOR or 1-800-538-6567.
CONTACTING US
To contact LEVOLOR Customer Service regarding any questions or concerns
you may have about your new shades, you may reach us at 1-800-LEVOLOR
(9:00 am – 6:00 pm EST)
www.LEVOLOR.com
ADDITIONAL PARTS AND SERVICES
Additional or replacement parts can be ordered, or shades can be repaired or
restrung through our repair center. Please contact LEVOLOR Customer Service
through www.LEVOLOR.com for a return authorization number.
Cellular Shades Motorized Control Lift
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