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The return must be requested "online":
https://www.ecolab-engineering.de/de/kontakt/ruecksendungen/.
Fill in all the details and follow the further navigation.
The following documents must be completed:
– Returns form
– Request the form from Ecolab.
– Fill out the form correctly and in full.
– Fill in the declaration of no objection.
– Send both in advance by fax to: (+49 8662 61-258)
– System components:
– Free of all impurities (rinsed).
– Must be dispatched in suitable plastic packaging and in a box in
– Cartons:
– For address see:
– The word "REPAIR" must be written on a sticker or in clear
– Include a returns form.
1.8

Contacts

Manufacturer:
Ecolab Engineering GmbH
Raiffeisenstraße 7
D-83313 Siegsdorf
Telephone (+49) 86 62 / 61 0
Fax (+49) 86 62 / 61 166
engineering-mailbox@ecolab.com
http://www.ecolab-engineering.com
Technical customer service in Germany:
Ecolab Deutschland GmbH
- Technica service -
Phone (+49) 02 173 / 599 18 04
DETechnischer.Service@ecolab.com
http://www.ecolab.com
Returns:
Ecolab Engineering GmbH
- REPAIR -
Zapfendorfstraße 9
D-83313 Siegsdorf
Tel.: (+49) 8662 61-0
Fax: (+49) 8662 61-258
order to avoid any leakage of flushing water.
Ä 'Technical customer service in Germany:'
on page 11
handwriting.
Have the type code of your unit ready when
contacting us. You will find this on the type
plate.
Before returning goods, please note the
information under:
Ä Chapter 1.7 'Repairs / returns to Ecolab
Engineering GmbH' on page 10.
11
General remarks
MAN049250 Rev. 1-01.2021

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