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4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won't run
Possible cause
Possible solution
• Not firmly plugged in.
• Plug unit in firmly.
• No voltage in wall plug.
• Check fuse or breaker.
• Blown fuse/tripped breaker.
• Replace fuse/reset breaker.
Problem: Cleaner suction low
Possible cause
Possible solution
• Dirt cup full.
• Empty dirt cup.
• Filter clogged.
• Empty dirt cup and clean filter.
• Nozzle clogged.
• Remove obstruction.
• Speed selector set too low
• Move speed selector to a higher speed.
Problem: Cleaner is difficult to push
on carpet
Possible cause
Possible solution
• Nozzle set for "BARE FLOOR" (avail-
able on some models) - brush is
locked.
• Set nozzle for "RUG".
Service
T
o obtain approved HOOVER service and
genuine HOOVER parts, locate the near-
est Hoover Factory Service Center or
Authorized Hoover Warranty Service
Dealer (Depot) by:
•
checking the Yellow Pages
under "Vacuum Cleaners -
Household" OR -
• checking the list of Factory
Service Centers provided
with this cleaner OR -
• calling 1-800-944-9200 for an
automated referral of
authorized service outlet
locations (U.S. only) OR -
• checking the Service section of
The Hoover Company on-line at
www.hoover.com
Do not send your cleaner to The Hoover
Company in North Canton for service, this
will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
(some models)
Phone: 1-800-263-6376.
Always identify your cleaner by the com-
plete model number when requesting
information or ordering parts. (The model
number appears in the middle of the back
of the cleaner body.)
Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warranted in
normal household use, in accordance with
the Owner's Manual against original
defects in material and workmanship for a
period of one full year from date of pur-
chase. This warranty provides, at no cost
to you, all labor and parts to place this
appliance in correct operating condition
during the warranted period. This warran-
ty applies when the appliance is pur-
chased in the United States including its
territories and possessions, or in Canada
or from a U. S. Military Exchange. Appli-
ances purchased elsewhere are covered
by a limited one year warranty which cov-
ers the cost of parts only. This warranty
does not apply if the appliance is used in
a commercial or rental application.
Warranty service can only be obtained by
presenting the appliance to one of the fol-
lowing authorized warranty service out-
lets. Proof of purchase will be required
before service is rendered.
1. Hoover Factory Service Centers.
2. Hoover Authorized Warranty Service
Dealers (Depots).
For an automated referral of authorized
service outlets in the U.S.A.,
phone 1-800-944-9200 OR
Visit The Hoover Company on-line at
www.hoover.com
This warranty does not cover pick up,
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service, trans-
portation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if there
are questions concerning this warranty or
the availability of warranty service outlets,
write or phone the Consumer Response
Center, The Hoover Company, 101 East
Maple St., North Canton, Ohio 44720.
Phone 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.
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