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Samsung NE59 685 Serie Manuel D'utilisation page 51

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Problem
Possible cause
The surface
The element will cycle on and
unit frequently
off to maintain the power
cycles on and
setting.
off.
The surface unit
stops glowing
when changed
to a lower
setting.
Scratches or
The cooktop is being cleaned
abrasions on
improperly.
the cooktop
surface.
Cookware with rough bottoms
was used on the cooktop or
there were coarse particles (eg.
salt or sand) present between
the cookware and the surface
of the cooktop.
Cookware has been slid across
the cooktop surface.
NE59M6850SS_AA_DG68-00883A-04_EN+MES+CFR.indb 51
Solution
This is normal operation, and
Brown streaks
not a system failure. Use the
or specks.
cooktop as usual.
Areas of
Scratches are not removable.
discoloration
Tiny scratches will become
with metallic
less visible in time as a result
sheen.
of cleaning. Use ceramic glass
top cleaning cream. Do not use
chemical or corrosive agents.
These agents may damage the
surface of the product.
"Cracking"
To avoid scratches, use the
or "popping"
recommended cleaning
sound.
procedures. Make sure
cookware bottoms are clean
before use, and use cookware
with smooth bottoms.
Problem
Possible cause
Boilovers have been cooked
onto the surface.
Mineral deposits from water
and food have been left on the
surface of the cooktop.
This is the sound of the metal
heating and cooling during
both the cooking and self-
cleaning functions.
Solution
Wait until the surface
cools down. Then, use a
scraper to remove those
impurities. Use the blade
scraper to remove soil.
See the section on the
care and cleaning of the
glass cooktop on page 46.
Remove using a ceramic-
glass cooktop cleaning
cream.
Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
This is normal operation, and
not a system failure. Use the
oven as usual.
English 51
2019-02-01
12:48:00

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