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Troubleshooting
Displayed
Possible cause
Code
The PCB sensor is open when
the oven is operating.
C-22
There is a short in the PCB
sensor.
The PCB sensor is open when
the oven is operating.
C-30
There is a short in the PCB
sensor.
This code occurs if the PCB
C-31
temperature rises abnormally
high.
This error message appears
bAd LinE
if the power cord is installed
improperly.
This code occurs if the sub PCB
C-A2
temperature rises abnormanlly
high.
54 English
NE63T811_AA_DG68-01212A-00_EN.indd 54
Warranty (U.S.A)
Solution
Press OFF, and then restart the
oven. If the problem persists,
disconnect all power to the
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
range for at least 30 seconds
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
and then reconnect the power. If
carton to the original consumer purchaser, is warranted by SAMSUNG against
this does not solve the problem,
manufacturing defects in materials or workmanship for the limited warranty
call for service.
period, starting from the date of original purchase, of:
Call for service.
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
If the power connection is
the purchaser must contact SAMSUNG at the address or phone number provided
plugged in improperly, "bAd
below for problem determination and service procedures. Warranty service can
LinE" appears on the display.
only be performed by a SAMSUNG authorized service center. The original dated
Reconnect the power connection
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
properly, and the message
SAMSUNG's authorized service center to receive warranty service.
disappears.
SAMSUNG will provide in-home service within the contiguous United States
Press OFF, check the vent. If the
during the warranty period at no charge, subject to availability of SAMSUNG
vent is closed, never block the
authorized servicers within the customer's geographic area. If in-home service is
vent by anything. After cooling
not available, SAMSUNG may elect, at its option, to provide transportation of the
the oven, restart the oven. If
product to and from an authorized service center. If the product is located in an
this does not solve the problem,
area where service by a SAMSUNG authorized servicer is not available, you may
call for service.
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
USE & CARE GUIDE
SAMSUNG ELECTRIC RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
One (1) Year Parts and Labor
2020-03-24
7:09:55
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