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Troubleshooting
Problem
Possible cause
The oven will
The oven temperature is
not self-clean.
too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lock
feature has been activated or
if a radiant surface element
is on.
Excessive
There is excessive soiling in
smoking during
the oven.
a self-cleaning
cycle.
The oven door
The oven is too hot.
will not open
after a self-
cleaning cycle.
The oven is not
The oven controls were not
clean after a
set correctly.
self-cleaning
The oven was heavily soiled.
cycle.
52 English
NE63T811_AA_DG68-01212A-00_EN.indd 52
Solution
Allow the range to cool and
Steam is
then reset the controls.
coming out of
the vent.
See the section on self-
cleaning on page 38.
Deactivate the oven lock
(see page 28). Make sure all
surface elements are turned
A burning or
off.
oily odor is
coming from
the vent.
Press OFF. Open the windows
to rid the room of smoke.
Wait until the self-cleaning
Strong odor.
cycle is cancelled. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
Allow the oven to cool.
Oven racks
are difficult to
slide.
See the section on self-
cleaning on page 38.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
Problem
Possible cause
When using the oven feature,
it is normal to see steam
coming out of the oven vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
This is normal in a new oven
and will disappear in time.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
The shiny, silver-colored
racks were cleaned in a self-
cleaning cycle.
Solution
This is normal operation and
not a system failure.
Use the range as usual.
•
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
•
See the section on self-
cleaning on page 38.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
2020-03-24
7:09:54
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