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Troubleshooting
If you are having a problem with your unit, check this list for a possible solution before calling for service.
If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person,
such as your dealer, for service.
Symptom
Unable to cancel the display demonstration.
No sound is heard.
Hard to listen to broadcasts because of
noise.
The disc sound is discontinuous.
The carrousel does not open or close.
The disc does not play.
The MP3 disc does not play.
The readout time of the MP3 disc is too
long.
Operations are disabled.
Unable to operate the unit from the remote
control.
If you still have a problem, reset the unit.
On the unit ONLY:
While in standby, press and hold SOUND TURBO until the display flashes.
The factory default settings are restored and all the settings you have made are erased.
25
Cause
Other buttons are pressed to cancel the
display demonstration.
Connections are incorrect or loose.
• Antennas are disconnected.
• The AM loop antenna is too close to the
unit.
• The FM antenna is not properly extended
and positioned.
The disc is scratched or dirty.
• The AC power cord is not plugged in.
• The carrousel is locked.
The disc is placed upside down.
• No MP3 files are recorded on the disc.
• MP3 files do not have the file extension—
.MP3, .Mp3, .mP3, or .mp3 in their file
names.
• MP3 files are not recorded in the format
compliant with ISO 9660 Level 1 or
Level 2.
The readout time varies with the complexity
of the recording configuration.
The built-in microprocessor may
malfunction due to external electrical
interference.
• The path between the remote control and
the remote sensor on the unit is blocked.
• The batteries are exhausted.
Action
Press DEMO on the unit. (See page 8.)
Check all connections and make
corrections. (See pages 6 to 7.)
• Reconnect the antennas correctly and
securely.
• Change the position and direction of the
AM loop antenna.
• Extend the FM antenna at the best
position.
Clean or replace the disc. (See page 24.)
• Plug the AC power cord.
• Unlock the carrousel. (See page 19.)
Place the disc with the label side up.
Replace the disc.
Do not use too many hierarchies and folders
when recording. Also, do not record any
other types of audio tracks together with
MP3 files. (See page 13.)
Unplug the AC power cord and then plug it
back in.
• Remove the obstruction.
• Replace the batteries.
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