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en-us Customer service
4Customer service
I f you are unable to rectify the fault, please contact
C u s t o m e r s e r v i c e
our customer service. We will always find an
appropriate solution in order to avoid unnecessary
visits by engineers.
The contact information for your nearest customer
service can be found here or on the enclosed
customer service list.
When calling, please state the product number (E-
Nr.) and the production number (FD), which can be
found on the rating plate.
~ "Getting to know your appliance" on page 9
Trust the expertise of the manufacturer. You can
therefore be sure that the repair is carried out by
trained service engineers who carry original spare
parts for your home appliances.
Appliance self-test
Your appliance features a self-test program which
displays the fault your customer service can rectify.
Press
button to open the settings.
1.
Ò
Tap the menu item Self-test.
2.
Tap Start.
3.
The self-test program starts.
If faults are present, they will be displayed.
4.
In this case, follow the instructions on the display.
The appliance restarts.
5.
A message that the self-test has finished is
6.
displayed for 10 seconds.
When the self-test has ended, the appliance
switches to normal operation.
24
Repair order and advice on faults
Contact information for all countries can be found on
the enclosed customer service list.
GB
0344 892 8979
IE
01450 2655
US
800 944 2904
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Calls charged at local or mobile
rate
0.03 € per minute at peak. Off
peak 0.0088 € per minute.
toll-free
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