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Troubleshooting
When you encounter a problem that seems to be a
fault, check the following points before contacting
your JVC service center.
Power source
7 Power does not come on.
• The power cord is not connected to the main
unit or an AC outlet.
→
Connect the power cord correctly
(page 11).
Operation
7 You cannot operate any button.
• Some specific operations may be inhibited
for some discs.
7 The remote control does not work.
• The dry-cell batteries have run out.
→
Replace the batteries (page 6).
7 A disc cannot be played back.
• In the case of DVD VIDEO discs
→
Check the Region Code number of the
discs (page 3).
• "NO PLAY" is displayed on the display
window.
It is not a disc that can be played on this
system.
→
Check the disc type (page 3).
7 MP3/WMA/JPEG/MPEG1/MPEG2 files cannot
be played back.
• The loaded disc may include files of different
types (MP3, WMA, JPEG, MPEG1 or
MPEG2). You can play back only the files
whose types selected in "FILE TYPE". (page
29).
About images
7 No picture appears.
• The video cord is not connected correctly.
→
Page 11
• Both of the component video jack and S-
video jack are connected.
→
Connect either (page 11).
7 The picture is distorted.
• A VCR is connected between the main unit
and the TV set.
→
Connect the main unit directly to the TV set
(page 11).
• Although this system is connected to a non-
Progressive TV set, DVD's scan mode is set
to "PROGRESSIVE".
→
Set the scan mode to "INTERLACE"
(page 26).
7 The screen size is abnormal.
• The screen size is set improperly.
→
Set "MONITOR TYPE" according to the TV
set you are using (page 29).
7 The TV screen darkens.
• "SCREEN SAVER" is set.
→
Press any button to deactivate the function
(page 29).
About sound
7 There is no sound.
• Speakers are not connected correctly.
→
Page 9
• The sound is muted.
→
Page 16
• "NO AUDIO" is displayed on the display
window.
The disc may have been produced through
illegal copying.
→
Confirm at the store where you bought the
disc.
7 The sound is weak compared with TV or Video.
• "DVD LEVEL" is set to "NORMAL".
→
Set to other than "NORMAL" (page 26).
7 The sound is distorted.
• The volume is turned up too high.
→
Turn down the volume (page 16).
7 No sound comes out of the subwoofer.
• "SUBWOOFER" is turned off.
→
Press S.WFR OUT to turn on (page 10).
7 The sound through the USB connection stops.
• Noise and static electricity may stop the
sound through the USB connection. In this
case, do the following operations:
→
Disconnect and connect the USB cable
again
→
Restart the music software on your PC
→
Turn off and on the system
Reference
37
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