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16. WARRANTY
IOM
IOM
Wolf Steel Ltd. products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work. The complete appliance is
thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receives the quality product that you expect from Wolf Steel Ltd.
The Napoleon Split Air Conditioners are warranted by Wolf Steel Ltd.
to be free from defects in materials and workmanship under normal
use and maintenance.
PRESIDENT'S LIMITED WARRANTY
To the original registered owner and his or her spouse ("owner"),
the Napoleon Split Air Conditioner is warranted for 10 YEARS
in the home which the unit was originally installed, except as
provided below. These warranties apply only if:
• The unit is installed in an owner-occupied, primary single family
residence, and
• The warranty is registered with Wolf Steel Ltd. online within 60
days after the original installation or possession of a new home.
If not registered, all parts, including the compressor are warranted
for a period of 5 YEARS. Should a part fail due to defect within the
first year, Wolf Steel Ltd. reserves the right to replace the defective
part or the entire condenser assembly at company's discretion.
Diagnostics, transportation or labor charges related to warranty
repair is not covered.
* Construction of models varies. Warranty applies only to
components included with your specific appliance.
To register, go to www.napoleon.com or by phone: 1-866-820-8686.
Some states and provinces do not allow limitations on how long
an implied limited warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations
or exclusions may not apply to you. This limited warranty gives you
specific legal rights, and you may also have other rights which vary
by jurisdiction.
Warranty claims must be authorized by Wolf Steel Ltd. recognized
representative or agent; parts/components being claimed may need to
be analyzed at a Wolf Steel Ltd. facility. Records of installation date and
periodic maintenance are required to process claim. All warranty service
must be done by Wolf Steel Ltd. authorized service technicians using
approved components.
Returned products are to be shipped prepaid to the manufacturer for
investigation. If a product is found to be defective, the manufacturer
will repair or replace such defect. Before shipping your appliance
or defective components, your dealer must obtain an authorization
number. Any merchandise shipped without authorization will be refused
and returned to sender. Shipping costs are not covered under this
warranty. Additional service fees may apply if you are seeking warranty
service from a dealer.
IMPROVEMENTS. Napoleon® IS A REGISTERED TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN. 2.073.411,
F O R HOM EOW NE R S FU TU R E R E FE R EN C E
Model and Serial Number
(Serial number located on inside bottom door)
Installation Date
For further information about this warranty, contact Wolf Steel Ltd. Customer Solutions Department by • phone (866) 820-8686
• by email:
W415-2973 / B / 07.18.22
Wolf Steel Ltd. products are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Assurance Certificate.
NAPOLEON SPLIT AIR CONDITIONER LIMITED WARRANTY
OR
LIMITED WARRANTY (Not Registered)
WARRANTY REGISTRATION
CONDITIONS AND LIMITATIONS
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT
hvac@napoleon.com
• or mail to
w w w . n a p o l e o n . c o m
Limitations:
Wolf Steel Ltd. is not responsible for:
1.
Damages/Repairs/Costs incurred due to faulty installation or
(Registered)
application.
2.
Damages/Repairs/Costs caused by an installation that is not
performed in compliance with all federal, provincial/state laws
or regulations, and the Installation and Operation Manual.
3.
Damage as a result of vandalism, freight damage, floods,
fires, winds, lightening, and accidents, or any act of nature.
Atmospheres contaminated by compounds of chlorine,
halogenated hydrocarbons, or other damaging chemicals
causing deterioration of components, or other conditions
beyond the control of Wolf Steel.
4.
Use of components or accessories not compatible with this
appliance.
5.
Products installed outside of Canada and the United States and
its territories.
6.
Routine maintenance, but not limited to, cleaning of the coils,
filter cleaning and/or replacement and lubrication.
7.
Damages/Repairs/Costs incurred because of the use of Parts
not supplied or previously authorized by Wolf Steel.
8.
Damages or repairs required as a result of improper use,
maintenance, operation, servicing, cleaning or replacing filters.
9.
Failure to operate due to interruption and/or inadequate
electrical service.
10. Damages, defects or failures caused by accidents or
negligent or unreasonable use or operation of the unit and its'
components, including without limitation, operation beyond
rated capacity and operation of electrical components at
voltage other than that specified on the rating plate.
11. Wolf Steel will not in any event extend warranty coverage to
any incidental, consequential or indirect damages.
12. Changes in the appearance of the unit that does not affect its
performance.
13. Damages, defects or failures caused by operation of the unit in
abnormal environmental conditions (i.e. salt air).
14. Damages, defects or failures caused by operating air
conditioning modules during periods when outdoor ambient
temperatures fall below 13°C/55°F.
2.082.915 © WOLF STEEL LTD.
Dealer Name
Dealer's City/Province-State/Postal-Zip Code
Telephone/Fax
E-mail Address
, 24 Napoleon Road, Barrie, Ontario L4M 0G8 Canada
H2.7
10.28.2019
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