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Xelento wireless – In-Ear Headphones
Trouble shooting
Problem
Xelento wireless
will not switch on
No audio is being
played
The Xelento
wireless does
not appear in
the available
devices with Blue-
®
tooth
on the
player
The playback is
too quiet even
though it is set to
maximum on the
Xelento wireless
The sound is harsh
and the bass re-
production is too
poor
The wireless range
is too low or the
connection has
been lost
Cause
Battery is empty or
does not have
much charge
There is no
®
Bluetooth
connection
• The Xelento
wireless is
switched off
• The Xelento
wireless is not in
pairing mode
• It is already
paired with
another player
via Bluetooth
The transmitted
audio signal is too
quiet
The seal of the
eartips is not
sufficient
It is interfering
with other devices
Solution
Charge the
battery
Pair the Xelento
wireless with the
player
• Switch the
Xelento wireless
on
• Set the Xelento
wireless to
pairing mode
• Disconnect the
other device
and pair the
®
Xelento wireless
with the
preferred
device
Set the playback
volume to
maximum on the
player
Select suitable
eartips on the left
and right until the
sound is ideal
Move away from
WiFi routers and
microwave
devices; ensure
that your body is
not between the
player and
Xelento wireless
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