How To Obtain Warranty Service - Intel Core 2 Quad Instructions D'installation

HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service for the Product (whether purchased in its original sealed packaging or as part of a
computer system), you may contact your original place of purchase in accordance with its instructions or you may
contact Intel.
To request warranty service from Intel, you must contact the Intel Customer Support ("ICS") center in your region
within the warranty period during normal business hours (local time), excluding holidays and return the Product
(the boxed Intel ® processor and accompanying thermal solution) to the designated ICS center. (See back cover for
information regarding how to contact ICS in your region.) Please be prepared to provide: (1) your name, mailing
address, email address and telephone numbers; (2) proof of purchase; (3) model name and product identifi cation
number found on the Product; (4) if applicable, a description of the computer system including the brand and
model; and (5) an explanation of the problem. The ICS representative may need additional information from you
depending on the nature of the problem.
Upon ICS's verifi cation that the Product is eligible for warranty service, you will be issued a Return Material
Authorization ("RMA") number and provided with instructions for returning the Product to the designated ICS
center. When you return the Product to the ICS center, you must include the RMA number on the outside of the
package. Intel will not accept any returned Product without an RMA number, or that has an invalid RMA number,
on the package. You must deliver the returned Product to the designated ICS center in the original or equivalent
packaging, with shipping charges pre-paid (within the USA), and assume the risk of damage or loss during ship-
ment. Freight charges and/or handling fees may apply if the Product for which you are requesting warranty services
was not sold via authorized distribution in your country/region. (For a defi nition of country/region, contact the ICS
center in your region or go to www.intel.com/support.)
Intel may elect to repair or replace the Product with either a new or reconditioned Product or components, as
Intel deems appropriate. The repaired or replaced product will be shipped to you at the expense of Intel within a
reasonable period of time after receipt of the returned Product by ICS. The returned Product shall become Intel's
property on receipt by ICS. The replacement product is warranted under this written warranty and is subject to the
same limitations and exclusions for ninety (90) days or the remainder of the original warranty period, whichever is
longer. If Intel replaces the Product, the Limited Warranty period for the replacement Product is not extended.
WARRANTY LIMITATIONS AND EXCLUSIONS
THIS WARRANTY REPLACES ALL OTHER WARRANTIES FOR THE PRODUCT AND INTEL DIS-
CLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION,
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NONINFRINGEMENT, COURSE OF DEALING AND USAGE OF TRADE. Some states (or jurisdictions)
do not allow the exclusion of implied warranties so this limitation may not apply to you. ALL EXPRESS AND
IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD. Some states (or jurisdictions) do not allow limitations on how
long an implied warranty lasts, so this limitation may not apply to you.
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http://www.intel.com/go/integration
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