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WARRANTY
Master & Dynamic guarantees this product against defects in materials or
workmanship for a period of one year from the date of original purchase on
our website or from an authorized Master & Dynamic retailer or reseller.
Batteries are also guaranteed for proper functioning for a period of one
year from the date of original purchase. Defective batteries are covered by
Master & Dynamic's Limited Warranty but battery wear from normal use is
not covered.
If returned within the warranty period, Master & Dynamic will at its
discretion either repair the defective product or replace it with a repaired
or refurbished product of identical specifications as the returned product.
This limited warranty is in lieu of all other warranties, expressed or implied,
including, but not limited to, any implied warranty of merchantability or
fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect,
incidental or consequential damages or expenses that arise from the use of
this product, including use-related damage to the product's exterior.
Master & Dynamic's Limited Warranty does not cover normal wear and
tear to items such as blown drivers, battery degradation from normal
use, cut cords, bent jacks, damage to the product's exterior, loss or theft.
Replaceable parts subject to wear and tear such as ear tips, ear pads, and
cables will be replaced only in case of malfunctioning due to material or
manufacturing defects, and only once during the warranty period of
your product.
The serial number and proof of purchase are required in order to enact
the warranty for products purchased on our website or from an authorized
retailer or reseller. This policy is also applicable to products received as
a gift.
If we need to replace your product due to a battery defect, your product
will be new or equivalent to new in performance and reliability. You will void
your warranty if you disassemble your product or expose them to excessive
moisture. If you believe your product is defective within the warranty period,
please contact us at support@masterdynamic.com. Please include your
product's serial number, proof of purchase, telephone number, and full return
shipping address in your message to us. Conditional to serial number, proof
of purchase, and warranty validity, you will be issued a return authorization
and instructions for return shipment. Please note that the dispatch of
a replacement product will take place after our receipt of the defective
product. For questions regarding your product's warranty, please contact
Master & Dynamic Support at
support@masterdynamic.com.
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