TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is turned on, but not
working.
Light is inadequate.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
support@hatcocorp.com
OPTIONS AND ACCESSORIES
Remote Toggle Switch
A remote toggle switch is available in lieu of the factory installed
Power I/O (on/off) switch.
Extended Electrical Leads
Extended electrical leads are available in lengths of 1'
(305 mm) to 20' (6096 mm) as a factory-installed option.
Adjustable Angle Bracket
Adjustable angle brackets are available as accessories for
permanently attaching the unit to the underside of a shelf.
Halogen Display Lights
Optional halogen display light bulbs can be ordered in place of
the standard incandescent display light bulbs.
Probable Cause
Circuit breaker tripped.
I/O (on/off) switch defective.
Supply voltage to unit is incorrect.
Internal electrical malfunction.
Light bulb(s) burned out.
Unit mounted too high above target area.
Supply voltage to unit is incorrect.
ELECTRIC SHOCK HAZARD: Turn OFF power at fused
disconnect switch/circuit breaker and allow unit to
cool before performing any cleaning, adjustments, or
maintenance.
Reset circuit breaker.
Contact Authorized Service Agent or Hatco for assistance.
Verify the supply voltage to the unit matches the unit
specifications.
Contact Authorized Service Agent or Hatco for assistance.
Replace light bulb(s). Refer to procedure in Maintenance
section.
Lower unit, putting effective light closer to target.
Verify the supply voltage to the unit matches the unit
specifications.
Chef LED Bulbs
Chef LED bulbs are available for all units. CHEF LED bulbs are
LED light bulbs that offer energy savings over incandescent
bulbs.
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English
WARNING
Corrective Action
Form No. HLM-0519