TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is turned on, but not
working.
Light is inadequate.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for as-
sistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
partsandservice@hatcocorp.com
Fax:
800-690-2966 or 414-671-3976
OPTIONS AND ACCESSORIES
Optional Non-Adjustable Tubular Stands
Tubular stand mounting permanently attaches the unit to a
countertop or serving table. All wiring may be concealed within
one of the tubular stands.
Ensure safe and proper operation. Refer to the "Installation
Site Requirements" listed in the INSTALLATION section of
this manual.
Aluminum, non-adjustable tubular stands are available in
heights of 10", 12", 14", and 16" (254, 305, 356, and 406 mm).
NOTE: Tubular stands cannot be retrofitted in the field.
NOTE: If wiring is to be concealed, a 1" (25 mm) diameter hole
must be provided in the mounting surface centered
under the stand containing the wire leads.
Probable Cause
Circuit breaker tripped.
LIGHTS ON/OFF (I/O) switch defective.
Supply voltage to unit is incorrect.
Internal electrical malfunction.
Light bulb(s) burned out.
Unit mounted too high above target area.
Supply voltage to unit is incorrect.
Optional Dimmer Switch set too low.
CAUTION
ELECTRIC SHOCK HAZARD: Turn OFF power at fused
disconnect switch/circuit breaker and allow unit to cool
before
performing
maintenance.
Reset circuit breaker.
Contact Authorized Service Agent or Hatco for
assistance.
Verify the supply voltage to the unit matches the unit
specifications.
Contact Authorized Service Agent or Hatco for
assistance.
Replace light bulb(s). Refer to procedure in
MAINTENANCE section.
Lower unit, putting effective light closer to target.
Verify the supply voltage to the unit matches the unit
specifications.
Turn the dimmer switch to a higher setting.
1"
(25 mm)
2"
(51 mm)
Countertop Conduit Hole Dimension
NOTE: Units for this application are supplied with the conduit
attached to one side of the unit. Conduit should not be
removed.
1. Position the unit upside-down on a flat surface.
2. If applicable, route the flexible conduit through the center
of one of the stands.
3. Pull the conduit-side stand up against the unit and secure the
stand to the unit using the screws supplied. Align the other
stand with the mounting holes at the other end of the unit and
secure the stand to the unit using the screws supplied.
10
English
WARNING
any
cleaning,
adjustments,
Corrective Action
Distance from end of
unit to center of
conduit hole (needed
for 1" [25 mm] diameter
hole cutout in mounting
surface).
Form No. NLXM-1213
or