The Soundbar will not connect via Bluetooth.
; When connecting a new device, switch to
Bluetooth Pairing for connection. (Press
the PAIR button on the remote control or
press the
(Mic On/Off) button on the
body for at least 5 seconds.)
; If the Soundbar is connected to another
device, disconnect that device first to
switch the device.
; Reconnect it after removing the Bluetooth
speaker list on the device to connect.
(Samsung TV: Home (
→ Sound → Sound Output → Bluetooth
Speaker List)
; Remove and reconnect the power plug,
then try again.
; Reset the product and try again.
(See page 39.)
The sound drops out when connected via
Bluetooth.
; Some devices can cause radio interference
if they are located too close to the
Soundbar. e. g. microwaves, wireless
routers, etc.
; If your device that is connected via
Bluetooth moves too far away from the
Soundbar, it may cause the sound to drop
out. Move the device closer to the
Soundbar.
; If a part of your body is in contact with the
Bluetooth transceiver or the product is
installed on metal furniture, the sound may
drop out. Check the installation
environment and conditions for use.
) → Settings (
)
ENG - 41
Unable to connect to Wi-Fi.
; Check whether your wireless router is on.
; Turn off the router, turn it back on, and then
try again.
; The Soundbar will not connect if the
wireless signal is too weak. Try moving the
router closer to the Soundbar, or
eliminating any obstacles that are between
the Soundbar and the router, if possible.
; If your wireless router is new, you will need
to reconfigure the speaker's network
settings.
The Soundbar does not turn on automatically
with the TV.
; When you turn off the Soundbar while
watching TV, power synchronization with
the TV is disabled. First turn off the TV.