Bebeconfort Dolphy Mode D'emploi & Garantie page 13

Care
zdmoU
Use a sponge and mild soap. Remember that
all mechanical products must be maintained
regularly and used correctly if they are to
provide maximum satisfaction and last a long
time.
Warranty
Our 24 months warranty reflects our confidence
in the high quality of our design, engineering,
production and product performance. We
confirm that this product was manufactured
in accordance with the current European
safety requirements and quality standards
which are applicable to this product, and that
this product is free from defects on materials
and workmanship at the time of purchase.
Under the conditions mentioned herein, this
warranty may be invoked by consumers in the
countries where this product has been sold
by a subsidiary of the Dorel Group or by an
authorized dealer or retailer.
Our 24 months warranty covers all
manufacturing defects in materials and
workmanship when used in normal conditions
and in accordance with our user manual for
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a period of 24 months from the date of the
original retail purchase by the first end-user
customer. To request repairs or spare parts
under our warranty for defects in materials
and workmanship you must present your
proof of purchase, made within the 24 months
preceding the service request.
Our 24 months warranty does not apply to
defects caused by normal wear and tear,
damage caused by accidents, abusive use,
negligence, fire, liquid contact or other external
cause, damage which is the consequence
of failing to comply with the user manual,
damage caused by use with another product,
damage caused by service by anyone who
is not authorized by us, or if the product is
stolen or if any label or identification number
has been removed from the product or has
been changed. Examples of normal wear and
tear include wheels and fabric worn down
by regular use and the natural breakdown of
colors and materials due to normal aging of the
product.
What to do in case of defects:
Should problems or defects arise, your first point
of contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is
recognized by them (1). You must present your
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proof of purchase, made within the 24 months
preceding the service request. It is easiest if
you get your service request pre-approved
by us. If you submit a valid claim under this
warranty, we may request that you return your
product to the authorized dealer or retailer
recognized by us or that you ship the product
to us in accordance with our instructions. We
will pay for shipment and for return freight if
all instructions are followed. Damage and/or
defects neither covered by our warranty nor by
the legal rights of the consumer and/or damage
and/or defects with respect to products that are
not covered by our warranty can be handled at
a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to
applicable consumer legislation, which may
vary from country to country. The rights of the
consumer under applicable national legislation
are not affected by this warranty.
This warranty is provided by Dorel Netherlands.
We are registered in The Netherlands under
company number 17060920. Our trading
address is Korendijk 5, 5704 RD Helmond, The
Netherlands, and our postal address is P.O. Box
6071, 5700 ET Helmond, The Netherlands.
The names and address details of other
subsidiaries of the Dorel group can be found on
the last page of this manual and on our website
for the brand concerned.
(1) Products purchased from retailers or dealers
that remove or change labels or identification
numbers are considered unauthorized. Products
purchased from unauthorized retailers are also
considered unauthorized. No warranty applies
to these products since the authenticity of
these products cannot be ascertained.
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EN