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Problem and alarm code
The appliance door is diffi‐
cult to close.
Rattling/knocking sounds
from inside the appliance.
The appliance trips the cir‐
cuit-beaker.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible
causes.
Once you have checked the appliance,
deactivate and activate the appliance. If
12.1 The washing and drying results are not satisfactory
Problem
Poor washing results.
Poor drying results.
There are whitish streaks or
bluish layers on glasses and
dishes.
There are stains and dry wa‐
ter drops on glasses and
dishes.
Possible cause and solution
• The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• Parts of the tableware are protruding from the bas‐
kets.
• The tableware is not properly arranged in the bas‐
kets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
• The amperage is insufficient to supply simultaneous‐
ly all the appliances in use. Check the socket amper‐
age and the capacity of the meter or turn off one of
the appliances in use.
• Internal electrical fault of the appliance. Contact an
Authorised Service Centre.
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
Possible cause and solution
• Refer to "Daily use", "Hints and tips" and basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
• Tableware has been left for too long inside a
closed appliance.
• There is no rinse aid or the dosage of rinse aid is
not enough. Set the rinse aid dispenser to a higher
level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option
XtraDry and set AirDry.
• We recommend to always use rinse aid, even in
combination with multi-tablets.
• The release quantity of rinse aid is too much. Ad‐
just the rinse aid level to a lower level.
• The quantity of detergent is too much.
• The released quantity of rinse aid is not sufficient.
Adjust the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
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