Troubleshooting - Philips TT3003 Mode D'emploi

Troubleshooting

Problem
The appliance does not
work.
The appliance suddenly
switches off.
The adapter becomes
warm during charging.
The charging light does
not go on when I put the
small plug in the appliance
socket.
I have switched on the
appliance but I cannot
increase or decrease the
light intensity.
The 'ready to flash' light
does not go on when I
place the appliance on the
skin.
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Cause
The rechargeable batteries
are empty.
The appliance is broken.
The rechargeable batteries
are empty.
This is normal.
You have not put the adapter
in the wall socket.
The wall socket is not live.
The adapter is not inserted
properly into the wall socket
and/or the small plug is not
inserted properly into the
appliance socket.
The appliance is broken.
The appliance has to be reset. To reset the appliance, switch off the
You have not put the body
attachment with safety ring
properly on the skin.
Solution
Charge the appliance (see 'Charging').
Contact the Consumer Care Centre in
your country, your Philips dealer or a
Philips service centre.
Charge the appliance (see 'Charging').
No action required.
Insert the small plug into the appliance
socket and put the adapter in the wall
socket.
Connect another appliance to the wall
socket to check if the wall socket is live.
If the socket is live but the appliance still
does not charge, contact the Consumer
Care Centre in your country, your Philips
dealer or a Philips service centre.
Make sure the adapter is inserted
properly into the wall socket and/or the
small plug is inserted properly into the
appliance socket.
Contact the Consumer Care Centre in
your country, your Philips dealer or a
Philips service centre.
appliance and then switch it on again.
If you still cannot adjust the light
intensity, contact the Consumer Care
Centre in your country, your Philips
dealer or a Philips service centre.
Place the appliance at a 90° angle onto
the skin in such a way that all contact
switches touch the skin. Then check if
the 'ready to flash' light is on and press
the flash button.
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