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What are some ways I can optimize my data usage?
• Close any unnecessary application running in the background.
• Set the web browser's home page to a web site with minimal graphics (e.g.
Google
).
™
• Configure automatic software updates to notify you before installation
begins.
• Configure Outlook
or to retrieve them manually.
• Configure Outlook, Entourage, or Mail to download email headers only (i.e.
not the full email).
What tools are available to help me monitor my data
usage?
You can keep track of your data usage in Watcher. For details, see the User
Guide (available in Windows — Start > All Programs > Sierra Wireless and
in Mac — Finder > Applications > Sierra Wireless).
Troubleshooting
Unable to connect?
1. Check the physical connection of the modem. (Remove and reinsert it.)
2. Try another USB port. Do not use a hub or any external equipment.
If you are still unable to connect, look for additional troubleshooting tips online
at www. telusmobility.com under support.
Once connected, what do I do if I have trouble with
my email account or Internet browser?
1. Check the browser settings:
a. Select File. Ensure there is no check mark next to "Work Offline".
b. Select Tools > Internet Options.
• General tab. Delete Cookies and Temp files, and clear History.
• Privacy tab. Disable the Pop-up Blocker.
• Connections tab > LAN settings. Ensure that all check boxes are
clear (no check marks).
• Advanced tab. Restore Default settings.
2. Consult the help systems on your email or Internet browser to find
troubleshooting help specific to what you are doing.
6
, Entourage
, or Mail to retrieve emails less frequently
®
®
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