FAQs
What types of cookware are recommended
to use with my cook top?
• The pans must have a flat bottom and straight sides.
• Only use heavy- gauge pans.
• The pan size must match the amount of food to be
prepared and the size of the surface element.
• Use tight fitting lids.
• Only use flat bottom woks.
Why does "HS" appear on the cooktop
display?
HS (Hot Surface) will appear in the display once the
element is turned off or during the self clean cycle. The
HS indicator will stay on until the surface has cooled to
approximately 150°F (66°C) or when the self clean cycle
ends.
Why do the heating elements appear to be
turning ON and OFF when using cook top
or oven?
Depending on your cook top element setting or the
temperature selected in your oven it is NORMAL
operation for the cooking elements to cycle on and off.
This is NORMAL operation.
My new oven doesn't cook like my old
one. Is there something wrong with the
temperature settings?
No, Your oven has been factory tested and calibrated.
For the first few uses, follow your recipe times and
temperatures carefully. If you still think your new oven is
too hot or too cold, your can adjust the oven temperature
yourself to meet your specific cooking needs.
Refer to the "Oven temperature adjustment" section in
this manual for easy instructions on how to adjust your
thermostat.
Is it normal to hear a clicking noise coming
from the back of my oven when I am using
it?
Your new range is designed to maintain a tighter control
over your oven's temperature. You may hear your oven's
heating elements "click" on and off more frequently on
your new oven. This is a NORMAL operation.
All manuals and user guides at all-guides.com
During convection cooking the fan stops
when I open the door. Is that normal?
Yes, this is normal. When the door is opened, the
convection fan will stop until the door is closed.
Can I use aluminum foil to catch drippings
in my oven cavity?
No. If aluminum foil is placed on the bottom of the oven
cavity, it will burn and you will not be able to remove
it. The heater for the oven is below the oven cavity and
provides direct heat to the bottom of the cavity. If you
already have burnt foil on the bottom, do not worry, as it
will not hinder the performance.
Can I use aluminum foil on the racks?
It is not recommend to place aluminum foil inside the
oven cavity. Using foil on the racks will restrict air flow
which could result in poor cooking results.
Can I leave my racks in the oven when
running a Self Clean cycle?
No. Although it will not damage the racks, it will discolor
them and may make them hard to slide in and out during
use. Remove all items from the oven before starting a Self
Clean cycle.
What should I do if my racks are sticky and
have become hard to slide in and out?
Over time, the racks may become hard to slide in and out.
Apply a small amount of olive oil to the ends of the racks.
This will work as a lubricant for easier gliding.
What should I do for hard to remove stains
on my cooktop?
The cooktop should be cleaned after every use to prevent
permanent staining. When cooking high sugar based
food, such as tomato sauce, is it recommended to clean
the stain while the cooktop is still warm. Use a safety mitt
when cleaning to prevent burns. Refer to the CARE AND
CLEANING section of this owner's manual for further
instruction.
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FAQs