Problems, Probable Causes And Corrective Actions - Krups XP52 AUTOMATIC Mode D'emploi

English
9. GuArANTEE
n This product has been designed for domestic use only. Any commercial use, inappropriate use or
failure to comply with the instructions, the manufacturer accepts no responsibility and the guarantee
will not apply.
n No repairs will be carried out due to a lack of descaling will be covered by the guarantee.
n If you have any problem or query please contact our Customer relations Team for expert help and advice.
See page 81 for Helpline details.

10. PrOBLEMS, PrOBABLE CAuSES AND COrrECTIVE ACTIONS

Problems Possible causes
The espresso is not The cups and the filter
hot enough. holder are cold.
The « on/off », « 1 The knob has been turned to
cup » and « 2 cups » the "steam" position.
buttons are flashing
and the machine
does not work.
The filter holder is You forgot to unlock the
blocked filter.
The grounds are not You have not tightened the
dry after water has filter holder properly.
run through.
The flow rate depends on
the fineness of the coffee
used and can vary when
preparing the espresso
The coffee flows too
The espresso ground coffee
slowly.
is too fine, too oily or floury.
The filter holder is dirty.
The water drip-through grid
is clogged.
No water in the tank.
Tank poorly fitted.
The filter is clogged. The
espresso ground coffee is
The water does not
too fine.
run through.
Your device is scaled up.
The Claris cartridge has been
replaced but not primed
Water leaks from the Formation of scale because
filter holder after an
of especially hard water.
espresso has been
made.
The filter holder is clogged.
Coffee grounds in
the cup.
The grind is too fine.
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Solutions
Preheat the accessories: cups and filter holder (see
paragraph 6).
Turn the knob to the "0" position (fig.15).
Press "OPEN" while turning the filter holder to the
left.
Tighten the filter holder by turning it to the right as
far as it will go, up to the stop.
Choose a slightly larger grained espresso ground
coffee.
Clean your filter holder (see paragraph 8).
When the appliance has cooled, clean the
percolation head with a damp cloth. (fig.21).
Fill the tank.
Press down firmly on the tank.
Clean the filter holder (see paragraph 8) and try a
less fine espresso grind.
See paragraph 9.
See paragraph 5.
Descale the appliance according to the manual
(see paragraph 9).
Clean the filter holder with hot water. Press
"EJECT" to eliminate the remnants of the grounds.
Shake to drain the water.
Choose a slightly larger espresso grind.
Problems Possible causes
The valve at the bottom of
The water tank leaks
the tank is dirty or defective.
when it is carried.
The valve is blocked by
scale.
Water leaks under
Internal leak.
the appliance.
Water leaks under
Internal leak.
the appliance.
Water can be present and/
Water leaks under or flow when you remove
the drip tray the drip tray.This is not a
sign of a leak.
Crackles are heard Normal phenomenon:
in the filter holder. the filter holder security lock.
No water in the tank.
The pump is
unusually noisy or Tank poorly fitted.
the 4 lights flash. The Claris cartridge is not
filled with water.
The cups are not
The filter holder is clogged. See paragraph 8.
filled equally.
Lots of water on the Coffee insufficiently tamped
ground coffee, in the
down.
filter holder.
Insufficient amount of coffee.
The filter holder has not
been properly positioned.
The edge of the filter holder
is clogged by ground coffee.
The machine leaks
Pod poorly positioned in the
on the sides of the
filter.
filter holder.
The percolation head seal
is dirty.
The percolation head seal is
defective.
After descaling, the rinsing
Your espresso
was not performed properly.
tastes bad.
Coffee grounds too coarse,
The espresso has
stale or too dirty.
no froth (crema on
coffee).
English
Solutions
Wash the water tank and operate the valve at the
bottom of the tank with your finger.
Descale the appliance (paragraph 9).
Check the position of the tank. If the fault persists,
do not use the appliance, contact an approved
service centre.
Check the position of the tank. If the fault persists,
do not use the appliance, contact an approved
service centre.
Stop the appliance, fill the water tank and turn the
machine back on.
Press down firmly on the tank.
Please refer to paragraph 5.
Tighten the filter holder as far as it will go, up to
the stop (fig.7).
Add more espresso ground coffee.
Put the filter holder in place and lock it (by turning
it to the right as far as it will go, up to the stop).
remove excess coffee.
Place all the paper inside the filter holder.
Clean the seal with a damp cloth.
Contact a krups approved service centre.
rinse the device according to the manual (see
paragraph 9).
Try fresher or finer espresso coffee grounds.
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