Warranty
2 YEAR LIMITED WARRANTY
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex heater. This limited
warranty applies only to purchases made
in any province of Canada except for
Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of
the USA (and the District of Columbia)
except for Hawaii and Alaska. This limited
warranty applies to the original purchaser
of the Product only and is not transferable.
Products excluded from this limited
warranty
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold AS
IS without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchantability
or fitness for a particular purpose) and
the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions of
this warranty, Glen Dimplex Americas Ltd.
(herein called Glen Dimplex Americas)
warrants such products to be free from
defects in material and workmanship in
respect of the heater components of the
Product for a period of 24 months from the
date of the first purchase of the Product.
This limited warranty period also applies
to any implied warranties that may exist
under applicable law. Some jurisdictions
do not allow limitations on how long an
implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
Products that have been repaired (except
by Glen Dimplex Americas or its authorized
service representatives) or otherwise
altered. This limited warranty does
further not apply to defects resulting from
misuse, abuse, accident, neglect, incorrect
installation, improper maintenance or
handling, operation with an incorrect
power source, fire or other circumstance
outside of Glen Dimplex Americas's control
including, without limitation, an Act of God.
What you must do to get service under this
limited warranty
Defects must be brought to the attention
of Glen Dimplex Americas Technical
Service by contacting 1-888-346-7539).
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires
a proof of purchase of the Product.
What Glen Dimplex Americas will do in the
event of a defect
In the event the Product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during, in the Two Year Warranty period, as
applicable, you have the following rights:
• Glen Dimplex Americas will in its sole
discretion either repair or replace
such defective Product or part without
charge. If Glen Dimplex Americas is
unable to repair or replace the Product
or part, or if repair or replacement is not
commercially practicable or cannot be
timely made, Glen Dimplex Americas
may, in lieu of repair or replacement,
choose to refund the purchase price for
the Product or part.
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