GB
49
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Error
Device turns off
No image ap-
pears
No Sound
Video/music
does not play
Music does not
play
Videos do not
play, or playback
is not smooth
NOTE
► Contact our customer service department if the problem re-
mains after taking the steps detailed above.
Possible cause
By static electricity,
such as occur during
normal daily use (car-
pet, wool sweater),
it may happen that
the device will go into
Standby Mode.
No storage medium
is inserted
The storage medium
does not contain
data
The device is set to
"Mute"
No storage medium
is inserted
The storage medium
does not contain any
files
Incorrect format
Incorrect format
Solution
In case that the device
shouldn´t react on any
commands or show a
black screen, reset the
device by pressing the
POWER button on the
remote control or on
the backpanel of the
device.
Insert a storage
medium.
Check your sto-
rage medium.
Increase the volu-
me of the device
Insert a storage
medium.
Check your sto-
rage medium
Convert the music
file to mp3 format
Convert the video
to a different for-
mat