Troubleshooting
Devices connected to the USB ports
(2a, 2b or 2c) do not operate
Power can be turned on, however,
Windows does not start up normally
The computer does not resume (return)
from sleep (
Windows 7
(
) or hibernation
Windows XP
The computer does not power off
(Windows does not shut down)
Nothing is displayed or the display
does not appear properly on the ex-
ternal display connected to the HDMI
terminal.
The audio output from the HDMI
compatible display cannot be turned
on/off
A device connected to the eSATA
port cannot be booted
How to connect/disconnect a periph-
eral device to the eSATA port
Check if the AC adaptor is connected to the power termi-
●
nal of the port replicator.
Connect to the USB port 1.
●
Disconnect peripheral devices, such as a USB memory.
●
If disconnecting the peripheral devices can start up Win-
dows, the problem may be with the peripheral devices.
Contact the manufacturer of such devices.
Slide the power switch to turn the power on in the follow-
●
)/standby
ing cases. Note that unsaved data is lost.
The AC adaptor was disconnected in sleep
•
(
Windows 7
Peripheral devices were connected/disconnected.
•
The power switch was slid for 4 seconds or more and
•
Windows was forcibly terminated.
If a peripheral is connected, disconnect it, and then shut
●
down.
If it is possible to shut down when the peripheral is discon-
nected, then there may be a problem with the peripheral.
Contact the manufacturer of such devices.
The HDMI compatible display does not support the HDMI
●
connection on the computer.
When the HDMI compatible display does not support the
HDMI connection on the computer, the screen may ap-
pear blurry, or the output destination may not be switched
by pressing
Windows 7 only
*1
Pressing
●
audio output from the HDMI compatible display.
Devices connected to eSATA port cannot start the com-
●
puter connected to this unit.
Take the same steps as those for connecting/disconnect-
●
ing peripheral devices to the USB ports.
(
Reference Manual – "USB Devices")
)/standby (
Windows XP
*1
+
or
+
.
+
on the computer cannot turn on/off the
).
E
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