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Dynex5x7-multi.book Page 24 Thursday, September 8, 2005 11:07 AM
24
Troubleshooting
If you are having problems with your network, check the following:
V
ERIFY CABLE CONNECTIONS
• Make sure that the computer(s) you are troubleshooting are connected
correctly.
• The network card must be connected to the network with Category 5 UTP
cables.
• Examine the network cables and make sure that they have not been
damaged.
• Make sure that no electromagnetic interference, like unshielded speakers
or appliances on the same circuit, is affecting your network.
• If you are using a hub, router, or switch, make sure that your network cables
are not plugged into the Uplink port. The Uplink port is only used when
connecting your hub to another hub or switch.
V
ERIFY EACH COMPUTER
• Make sure that each computer on your network has a unique computer
name.
• Make sure that all the workgroup name is identical for all computers on
your network. If one computer has a different workgroup name than the
others, that computer will not appear in the same workgroup view.
V
ERIFY NETWORK CARD INSTALLATION
If your card is not installed correctly, including the network system software or
device drivers, you will not be able to access the network.
To verify that your card is correctly installed:
1 Open the Control Panel, then click or double-click the System icon. The
System Properties dialog box opens.
2 Click the Hardware tab, then click Device Manager. The Device Manager
window opens.
3 Double-click Network adapters to display the list of network adapters.
You should see Dynex DX-E201 CardBus PC Card.
If you see a yellow exclamation point or red "X" over the icon adjacent to
Dynex DX-E201 CardBus PC Card your network card is not installed
correctly or may have a problem. Double-click Dynex DX-E201 CardBus
PC Card to read the explanation of the problem. This information will be
helpful if you need to contact Dynex technical support.
'
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Troubleshooting
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