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Warranty Period
PRODUCT
Smartphones
Tablets
Mobile Broadband
Routers, Modems, Wi-Fi connectors
Wearables – Smartwatch
Accessories (when sold separately)
Such as batteries, chargers, cables, headphones, powerbanks, speakers, cases etc
What is not covered?
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Defects resulting from improper or unreasonable use
-
Fair wear and tear and cosmetic damage
-
Failure to follow operating, handling, storage and installation instructions
-
Misuse, abuse, negligence or accident
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Power surges, connections to improper voltage supply
-
Unauthorised maintenance, repair, disassembly or modification
-
Loss of (including damage to or corruption of) data
-
Products purchased from unauthorised dealers
-
Use of the Product in conjunction with any device, accessory or software not approved by Huawei or any telecommunications
network; and Spillages of food or liquid, software viruses, fire or acts of God
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If the product identification and/or serial numbers on the Product have been defaced, altered or removed
-
Repair or replacement of consumables, if any
-
Any third party hardware or software
To the extent permitted by law Huawei is not liable for any special, indirect or consequential loss or damage.
What Huawei will do during the warranty period?
Huawei's obligations under Australian Consumer Law (for Products purchased in Australia) and New Zealand legislation (for
Products purchased in New Zealand), cannot be excluded. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Product repaired or replaced
if the Product fails to be of acceptable quality and the failure does not amount to a major failure.
Warranty Period
(from date of retail purchase)
24 months
24 months
24 months
24 months
12 months
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