Troubleshooting guide
Symptoms
LED charge indicators
do not illuminate despite
battery being inserted
correctly into receiver or
charging bay
The charge indicator is
not illuminated, despite
the fact that the batter-
ies are inserted.
Receiver charge
indicator is not
illuminated, despite the
fact that the receiver
is inserted in the
charging cradle.
Receiver does not
work – no sound re-
ceived.
Cause
Transmitter has no
electricity from mains
supply.
No contact between
battery and charging
station in transmitter.
No contact between
battery in the receiver
and the charging cradle
in transmitter.
No battery inserted into
the receiver.
The transmitter is not
connected correctly to
TV set or other audio
device.
TV set or HiFi system is
not switched on.
Pairing was lost
Resolution
Check whether the
power supply is con-
nected to the electrical
outlet of the house and
at the plug and whether
the electrical outlet is
working and that no fuse
was triggered.
Insert the batteries cor-
rectly and completely
into transmitter.
Insert the batteries fully
in the correct orientation
into transmitter or the
charging cradle.
Insert battery in receiver.
Check the cable and the
plug connection between
the sender and the TV
or HiFi device. Use the
operating instructions of
the TV or HiFi device to
check whether the head-
phone output is correctly
connected.
Re-pair transmitter and
receiver
English 41