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TWO (2) YEAR LIMITED BATTERY WARRANTY
The 2-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC.
Warranty coverage applies to the original owner and to the original battery only and is not transferable.
SharkNinja warrants that the battery shall be free from defects in material and workmanship for a period of 2
years from the date of purchase when it is used under normal household conditions and maintained according to
the requirements outlined in this instruction manual, subject to the following conditions and exclusions.
What is covered in my warranty?
1.
The original battery, deemed defective, in SharkNinja's sole discretion, will be replaced for up to 2 years from
the original purchase date.
2.
In the rare event that a replacement battery is issued, the warranty coverage for the replacement battery
ends six months following the receipt date of the replacement battery or the remainder of the existing
warranty, whichever is greater.
What is not covered in my warranty?
Our Customer Service/Product Specialists are available to provide all the warranty service options available to you.
1.
Normal wear and tear of battery, which requires optimal temperature storage and operation to ensure the
proper functioning of your battery, is not covered by this warranty.
2.
Any battery that has been tampered with or used for commercial purposes.
3.
Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
4.
Consequential and incidental damages.
5.
Defects caused by or resulting from damages from shipping or repairs, service, or alteration to the product or
any of its parts which have been performed by a repair person not authorized by SharkNinja.
6.
Products purchased, used or operated outside of North America.
Problems with your battery
If your battery fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care/maintenance self-help. Our Customer Service and product
specialists are also available at 800-798-7398 to assist with product support and warranty service options.
SharkNinja will cover the cost for the customer to send in the battery to us for replacement. A fee of $19.95 for
return shipping costs will be charged at the time of return shipment of the replacement battery. Shipping fee is
subject to change.
How to initiate a warranty claim
You can call 800-798-7398 to have a Customer Care specialist assist you. Please note, you must call
800-798-7398 to initiate a warranty claim. Return and packing instruction information will be provided at
that time.
Replacement batteries are available for purchase at sharkclean.com/batteries.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the
above may not apply to you.
s h a r kc l e a n . c o m
REGISTER YOUR PURCHASE
registeryourshark.com
1-800-798-7398
RECORD THIS INFORMATION
Model Number: ������������������������
Date Code: ����������������������������
Date of Purchase: ����������������������
(Keep receipt)
Store of Purchase: ����������������������
TECHNICAL SPECIFICATIONS
Voltage:
28.8V
Watts:
260W
Amps:
9A
BATTERY REMOVAL AND DISPOSAL
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a
charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local
ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a
municipal solid waste stream. Return spent battery to an authorized recycling center or to retailer for recycling.
Contact your local recycling center for information on where to drop off the spent battery.
The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the
costs to recycle the battery at the end of its useful life have already been paid by SharkNinja. In some areas,
it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste stream and the RBRC
program provides an environmentally conscious alternative.
RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United
States and Canada to facilitate the collection of spent lithium-ion batteries. Help protect our environment
and conserve natural resources by returning the spent lithium-ion battery to an authorized SharkNinja
service center or to your local retailer for recycling. You may also contact your local recycling center for
information on where to drop off the spent battery, or call 1-800-798-7398.
TIP: You can find the model and serial
numbers on the QR code label which is
located on the bottom of the back of the
vacuum pod and battery.
s h a r kc l e a n . c o m
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