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FLEXTHERM Inc. (hereinafter "FLEXTHERM") warrants to the original purchaser that the low temperature electric radiant floor heating system mat (hereinafter the
"Product") as designed and manufactured by FLEXTHERM, and once installed in conformity with the instructions of FLEXTHERM, shall be free of defects, in either
materials or workmanship as described in this document.

COVERAGE PERIOD:

This Limited Warranty becomes effective on the date of purchase of the Product by the first owner and shall remain effective for a period of twenty (20) years
[two hundred and forty (240) consecutive months] from the date of original purchase of the mats. This Limited Warranty is valid for Products bought and installed
in Canada or the USA only.
CONDITIONS:
This Limited Warranty is only applicable to new and unused Products purchased from FLEXTHERM, or its authorised re-sellers, provided the Installation
Requirements contained in the Product Installation Guide are met. Claims made for coverage under this Limited Warranty must be addressed in writing, within
seventy-two (72) hours from an event giving rise to a claim, or the appearance of a defect, to FLEXTHERM Inc., 1 800 353-9843.
Persons making claims for coverage must present FLEXTHERM with proof of purchase as well as proof of installation in accordance with the Installation
Requirements (pictures recommended) and any documents FLEXTHERM may require.
Any parts replaced under the terms of this Limited Warranty become the property of FLEXTHERM.
WHAT FLEXTHERM WILL/WILL NOT DO:
FLEXTHERM's obligations under this Limited Warranty are limited to, at its sole discretion, repairing or reimbursing the mats originally supplied in the Product that
FLEXTHERM has determined to be defective in materials or workmanship.
FLEXTHERM shall repair or reimburse, at its sole and entire discretion, the defective mats goods free of charge. Repair or replacement will only be made for defective
parts no more than 5 inches below the floor surface; no allowance or reimbursement shall be made for wages, labor and freight costs. Should FLEXTHERM choose
to reimburse the cost of the mat, it will do so at the lesser of the value of the purchase price or the suggested retail price for the same item. With respect to the
parts not manufactured by ourselves, we shall only warrant these to the same extent as our suppliers undertake a warranty obligation towards ourselves.
Because of our ongoing commitment to product quality and innovation, FLEXTHERM reserves the right, at any time and without incurring any obligations, to
revise, change, modify or discontinue any specifications, features, designs or components.
Floor Warming and Heating Systems
Floor Warming and Heating Systems
LIMITED WARRANTY
FLEXTHERM Concrete Mat Xpress
FLEXTHERM INC.
2400 DE LA PROVINCE
LONGUEUIL, QUEBEC J4G 1G1
CANADA
TM
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