TROUBLESHOOTING
Problem
Power lamp off or does
not work
Power lamp is on but no
mist
The mist has a strange
odour
Power light is on, but the
machine doesn't work.
The volume of spray mist
is too low
Abnormal noise
Spray mist is coming out of
the area around the jets.
Possible Cause
Humidifier is not plugged
into the power outlet or
loose.
No water in water tank
A New unit
It either has dirty water
or the water has been
stagnant too long
Too much water in the
water basin
Too much mineral scale in
the water basin
Water is too dirty or water
kept too long in the tank
Vibration in the water tank
because the water level
too low
Machine is on and
unstable surface
There are gaps between
the nozzle and water tank
Suggested Solution
Connect power cord to
electrical outlet and press
power button
Fill water into water tank
Take out water tank, open
cover, let it stay 12 hours
in cool position
Clean water tank, fill with
clear water
Remove the water tank.
Take a small cup and
remove some of the water
from the machine's water
basin. Reinsert the water
tank and make sure that it
sits properly
Clean transducer
Clean water tank and refill
with clean water
Fill the water tank
Move the unit to a stable
flat surface
Dip the nozzle in water
for a while, clean it with a
damp cloth and put it back
to the tank.
EN
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